Immediate access to counselling for any employees who need it

Anyone on your team can book a 50-minute video call with one of Spill’s qualified counsellors, as soon as the next day.

One-off sessions are a space for employees to talk about whatever’s on their mind, from work issues to personal problems or difficult emotions.

For anyone experiencing poor mental health or a difficult life event, a longer course of therapy sessions is more effective.

Employees can request a counsellor with particular experience or a particular background, and continue with them throughout the course of sessions.

Some people prefer to make sense of their thoughts by writing rather than speaking. That’s why we offer a text-based feature called Ask a Therapist.

Anyone can type out a secure message and get a written reply back from one of our counsellors within two working days.

With Spill Safety Net, you can set up a regular team mood survey by attaching it to a recurrent team video call.

Before entering the call, all participants are prompted to answer a few questions about their mood, energy levels and mental health. It’s default anonymous, but there’s the option to share as well.

When Spill Safety Net is set up, our clinical algorithm analyses team responses and flags anyone at risk of poor mental health.

One of Spill’s counsellors sends these people a bespoke message with resources and an offer of support.

As an admin, although you can’t see individual team members’ responses unless they opt to share them with you, you are able to see aggregate trends and insights into your overall team’s mood, burnout risk, and level of psychological safety. We also benchmark your company against all others using Spill Safety Net.

Global teams need global counsellors. That’s why we have counsellors that speak various languages, including Spanish, French and German, and counsellors who work across different time zones from the USA to Australia.

The most important determinant of therapy success is the relationship between therapist and client. Finding a counsellor you feel comfortable with, who can understand your background and context, is essential. That’s why we let employees request a counsellor of a particular gender or ethnic background.

Spill’s counsellors are all equipped to work with most common forms of poor mental health, from anxiety to burnout to relationship issues.

But we also have counsellors with a variety of specialisms, like ADHD or body dysmorphia, as well.

Unlike EAPs and some other mental health support options, Spill lets you only pay for therapy sessions actually used, eliminating the risk of wasted budget or having an underused wellbeing benefit. We also have a live dashboard where you can check usage and effectiveness stats at any time.

Flex your therapy caps to a level that suits your budget, by setting limits on the number of sessions that can be booked at both an individual and company level. Turn on Spill Safety Net and you can make sure that the people who most need help always get access to it.

We don’t believe in long contracts. If the service isn’t working for you, or if your situation changes for whatever reason, you can drop us (or switch plans) with just 30 days’ notice. If you’re adding monthly credit to your account and building up too much of a balance, we’ll notify you to reduce your payments.