Spill for retail and hospitality

Spill is an employee assistance programme (EAP) providing tailored mental health support for those working in retail, hospitality and other customer-facing roles. We’re here to help your team through any challenge, personal or professional.

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Same day counselling sessions

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Mental health training for managers

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Self guided wellbeing resources

Proudly supporting retail and hospitality businesses of all shapes and sizes

Retail and hospitality workers face a unique set of
mental health challenges

Working in a busy customer-facing environment can be exhausting and mentally draining, often amplified by long hours and lots of time on your feet.

Work/life imbalance

95% of workers struggle to switch-off after work, feeling constantly stressed

Long hours

62% of employees feel burnout on a daily basis due to the number of hours worked

Staff shortages

57% of employees worry about staff shortages increasing their workload further

“Working unsociable hours, standing on your feet all day and putting on a brave face for customers can be mentally exhausting for staff in this industry. ”

Aman Singh

Co-owner, The Scrap Box

Protect your most valuable asset – your people

A happy, healthy workforce is essential to keep the doors open and deliver great customer service.

Build emotional resilience

Empower your team to manage stress, taxing workloads, and deal with student behavioural issues

Boost focus and productivity

Help staff overcome personal or professional challenges and bring their best selves to work

Reduce mental health related absence

Give employees the tools to address issues before they reach crisis point and take time off work

Keep your best employees for longer

When staff feel properly cared for, job satisfaction increases and they stay with the company for longer

“Without Spill there's only so much we can do as employers. We're not professionals ourselves, so it's difficult to really support staff.”

Aman Singh

Co-owner, The Scrap Box

Expert care for front-line staff

An EAP the way it should be

Proper mental health support that’s incredibly easy to access.
No hidden exclusions, no hoops to jump through, and no unexpected exit fees.

Spill

Other EAPs

Access

Slack, Teams or Email

Telephone helpline only

Counselling

Same day sessions

2+ week wait for sessions

Limits

Counselling sessions are unlimited

Limited to 6-8 sessions per year

Choice

Choose a specialist

Assigned a generalist counsellor

Exclusions

Every employee gets support

Mild or severe cases excluded

Contract

30 day rolling

1-5 year lock in

Your team is safe in our hands

Full privacy

Therapy sessions are fully confidential, we never see or record any conversations

High quality care

We only hire the top 5% of registered counsellors who meet our high standards

Instant access

Support in just a few clicks. No waiting lists, callbacks or application forms

"If we can professionalise the industry by offering services like Spill, it shows staff that we're here to support them in the long run"

Aman Singh

Co-owner, The Scrap Box

Give your team mental health support
that’s worth shouting about

Spill is fantastic

Having Spill is such a privilege and it's such a fantastic tool. It's excellent whether you need real help now or just need some advice.

Naomi Chilton
1 October

Brilliant therapists

My company subscribe to Spill as an employee benefit. I had two courses of 6 sessions throughout an extremely hard time for me.

Beth Walters
22 January

It’s changed my life

My therapy sessions have genuinely transformed my life, how I manage my relationships and communicate. I cannot thank my company enough.

Naomi Chilton
17 March

High quality counselling

Honestly cannot recommend Spill enough. Having access to high quality therapy through your workplace is extremely helpful.

Ania
11 December

Rated 4.9/5 based on over 100 reviews. Showing our 4 and 5 star reviews.

See Spill in action

Book a free 30 minute demo to hear more Spill’s features and get a tailored quote for your team

Book a demo