Mind Matters (Workday) overview

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Mind Matters is not a company or a product you can buy. It is the internal branded mental health benefit that Workday, the HR software company, provides to its own employees and their families, powered by Lyra Health. It appears on Workday's employee benefits portals, which is why HR teams googling it usually arrive from a Workday benefits tile.

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Because it is an internal perk, no consumer review pages exist for it: no Trustpilot, no Google reviews, no G2. The nearest reviewable entity is Lyra Health, the provider behind it, which acquired ICAS World in 2022 to serve non-US employees in 155+ countries.

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Separately, in March 2026 Lyra was named the preferred mental health partner of the Workday Wellness product, which surfaces third-party benefits inside Workday for Workday's customers. That is an integration story, not a purchasable EAP called Mind Matters.

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Note on the ratings shown here: they refer to Workday, Inc. (the employer providing the benefit) and its Trustpilot and Glassdoor profiles, since Mind Matters itself has no review presence.

What Mind Matters provides

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For Workday employees, Mind Matters offers up to 16 free therapy sessions per person per year, for the employee and each family member, plus unlimited mental health coaching, available from day one of employment, 24/7.

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Access is digital-first through Lyra's platform: employees sign up, get matched to Lyra's curated network of therapists and coaches, and book video or in-person sessions, with evidence-based, outcome-measured care.

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UK and Ireland Workday staff have an equivalent benefit delivered through Lyra's international network, though the precise UK session model is not public.

Context for UK employers

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If you are a Workday customer

Your employees do not get Mind Matters. The equivalent purchasable products are Lyra Health, or a UK-native EAP; Workday Wellness can surface whichever benefit you buy inside Workday.

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Confidentiality

Workday states the benefit is 100 percent confidential, with Lyra handling clinical data, standard separation from the employer.

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Why this page exists

People searching for Mind Matters are usually Workday employees checking their own benefit, or HR teams who saw the name and wondered whether it is available to buy. It is not, but the 16-sessions-plus-family standard it sets is a useful benchmark when evaluating your own EAP.

What is good about it

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A genuinely generous benchmark

16 sessions per person per year including family members, plus unlimited coaching, is well above the UK EAP norm of 6 to 8 sessions, and Lyra's matched, outcome-tracked model is considered high quality.

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Day-one, barrier-free access

No referral, no cost, digital booking, 24/7, actively promoted to staff through the benefits portal.

The limitations

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Not available to anyone else

It is an internal perk. A UK company searching for a Mind Matters EAP cannot buy it, and there is no public accountability data: no reviews, no ratings, no published outcomes.

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US-designed benefit

The 16-session Lyra model is defined for US employees; what UK and Ireland staff receive through Lyra's international arm is less transparent.

Treat Mind Matters as a case study rather than an option: one of the world's biggest HR companies decided the right mental health benefit for its own people was therapy-first, generous (16 sessions plus family), digital, and free of referral friction.

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That is a useful standard to hold your own EAP shortlist against, because the average UK EAP offers a phone line, triage and 6 capped sessions.

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If you want the Mind Matters experience for your own team, you are really shopping for Lyra International or a UK-native therapy-first provider.

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How Mind Matters compares to Spill

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Spill is the closest UK-native answer to the standard Workday set internally, and on the dimension that matters most it goes further: where Mind Matters offers 16 sessions per person per year, Spill offers unlimited therapy, booked in one click from Slack or MS Teams, usually happening the same day, with BACP-registered counsellors from the top 5 percent of applicants.

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Unlike Mind Matters, any UK company can buy it: from £75 a month on a rolling 30 day contract, live within hours, no enterprise procurement required. Companies benchmarking against big-tech benefits can exceed the benchmark at SME pricing.

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Choose Mind Matters if you work at Workday, in which case it is already yours. Choose Spill if you want to give your team a benefit beyond what the tech giants set internally: unlimited, same-day, one-click therapy.

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Book a demo and see how your benefit would stack up against Workday's.