Spill's employee assistance programme (EAP) for agencies and media companies
Agency life rewards the all-nighter and quietly bills the cost to your people. Nearly two-thirds of advertising and media workers have thought about leaving the industry over their wellbeing. Spill gives marketing, creative, PR and media agencies mental health support that keeps pace with pitches, deadlines and demanding clients.
Same day counselling sessions
Rolling 30 day contract
Unlimited access from £75 per month

Proudly supporting agencies and media companies across the UK





The industry that never switches off
Agency life combines an always-on culture of late-night calls and weekend pitch prep with intense client demands, tight deadlines and billable pressure. Wellbeing problems tend to surface precisely when commercial pressure peaks, and stigma can stop people speaking up.
Considered leaving
64% of advertising and media workers have considered leaving the industry because work harmed their wellbeing. (NABS & Mind)
Stigma persists
35% of agency staff feel unable to discuss mental wellness at work. (NABS All Ears, 2023)
Surging demand for help
Therapy referrals to industry charity NABS rose 50% year-on-year. (NABS, 2022)
Your people are the product, so protect them
Agency turnover ran at 24% in 2024, and losing talent mid-account costs you fees, morale and client trust. Spill deals with the burnout behind the churn.
Make resilience part of the culture
Give people tools for stress, imposter syndrome and always-on pressure.
Ship with clearer heads
Supported teams focus better, collaborate better and burn out less.
Cut burnout before it bites
Same-day support catches problems while they're still small.
All-in-one EAP for your team
Unlimited counselling sessions
A private space to decompress after the pitch, the launch or the client call that went sideways, with a fully qualified therapist. Same-day availability including evenings and weekends, booked in a few clicks from Slack, Teams or email.


Self-guided wellbeing resources
A library of practical, evidence-based resources written by licensed therapists who understand the unique pressures agency workers face. Covering over 200 topics from burnout prevention to perfectionism and sleep, our online resources can be accessed at any time. They're a great first step for anyone who's not quite ready to speak to a counsellor directly.
Expert guidance and training
Practical, therapist-led training workshops designed to empower staff to spot mental health presentations within nurseries, schools and universities and know how to appropriately respond. Teachers can also check in with a Spill safeguarding clinician for advice at any time.

An EAP the way it should be
Proper mental health support that’s incredibly easy to access.
No hidden exclusions, no hoops to jump through, and no unexpected exit fees.
Spill
Other EAPs
Access
Slack, Teams or Email
Telephone helpline only
Counselling
Same day sessions
2+ week wait for sessions
Limits
Counselling sessions are unlimited
Limited to 6-8 sessions per year
Choice
Choose a specialist
Assigned a generalist counsellor
Exclusions
Every employee gets support
Mild or severe cases excluded
Contract
30 day rolling
1-5 year lock in
Your team is safe in our hands
Instant access
Support in just a few clicks. No waiting lists, callbacks or application forms
High quality care
We only hire the top 5% of registered counsellors who meet our high standards
Full privacy
Therapy sessions are fully confidential, we never see or record any conversations
Proud to be the UK's highest rated EAP for agencies and media companies
More than 30,000 employees use Spill, many of them at the UK's fastest growing companies. But don't just take our word for it.

Spill is fantastic
Having Spill is such a privilege and it's such a fantastic tool. It's excellent whether you need real help now or just need some advice.

Brilliant therapists
My company subscribe to Spill as an employee benefit. I had two courses of 6 sessions throughout an extremely hard time for me.

It’s changed my life
My therapy sessions have genuinely transformed my life, how I manage my relationships and communicate. I cannot thank my company enough.

High quality counselling
Honestly cannot recommend Spill enough. Having access to high quality therapy through your workplace is extremely helpful.
Rated 4.9/5 based on over 100 reviews. Showing our 4 and 5 star reviews.

See Spill in action
Book a free 30 minute demo to hear more Spill’s features and get a tailored quote for your team
FAQs
The best EAP for an agency is one that keeps up with agency life: same-day sessions that fit around pitches and late finishes, booking in Slack or Teams, and no session caps that run out mid-crunch. Spill is the UK's highest rated EAP on Trustpilot, with unlimited counselling from £75 a month on a rolling 30 day contract. Agencies and creative companies like R/GA, IDEO and Born Social use Spill to support their teams. Traditional helpline EAPs cost less per head, but they cap sessions at 6 to 8 a year and route staff to call handlers first.
Spill starts at £75 per month for your whole team, on a rolling 30 day contract you can cancel with 30 days' notice. For a 25-person agency that works out at £3 per employee per month, including unlimited counselling sessions. Traditional helpline EAPs often look cheaper per head but cap or exclude actual therapy, so the real cost per session used is usually far higher. To get a tailored quote, book a free 30 minute demo.
An EAP for agencies is a confidential mental health and wellbeing service that companies provide to staff. An agency-focused EAP (like Spill) should understand deadline culture, client pressure and the toll of billable targets. Spill provides same-day counselling, self-guided resources and manager training, accessible in Slack, Teams or email.
Late nights, weekend pitches, demanding clients and billable pressure create an always-on culture where it's hard to switch off. NABS found 64% of advertising and media workers have considered leaving the industry because of the toll on their wellbeing.
Agency turnover ran at 24% across IPA member agencies in 2024. Spill gives your team confidential, unlimited support that makes them feel genuinely cared for, which is linked to greater job satisfaction and longer tenure. That keeps your best people.
Yes. Spill works for boutique studios and independent agencies as well as large networks, and you can be up and running within days. Pricing starts from £75 per month on a 30 day rolling contract, with no minimum staff number.
Yes. Spill's counselling is available the same day, including evenings and weekends, because plenty of people don't work standard office hours. Our therapists are available from as early as 7am GMT to as late as 9:30pm GMT, 7 days a week, with no health assessments, waiting lists or call-backs. Employees can access support via SMS, Slack, Microsoft Teams or email and book from their phone in a few clicks.
Spill offers therapy sessions in 15+ languages, so your team can speak freely with a counsellor that understands them best. Employees choose their preferred language from a drop-down when they book a session. We currently cover Armenian, Croatian, French, German, Greek, Hebrew, Hindi, Igbo, Italian, Polish, Portuguese, Russian, Slovenian, Spanish, Tagalog and Ukrainian. We're adding to this list all the time, so let us know if you have a request.
Yes, Spill operates in compliance with GDPR and UK data protection law. Spill is fully secure and therapy sessions are strictly confidential. Video sessions run on an end-to-end encrypted service and all messages to and from therapists are secure. We share aggregate usage data with the company (the number of people who have used Spill) but never names. Slack and MS Teams are only portals used to sign in to our confidential platform. No session content is ever visible to them, to Spill, or to your company.