Spill's employee assistance programme (EAP) for residential care homes

The early shift starts before sunrise, and the rota never quite has enough names on it. Care home staff give residents everything, then lose them, and often grieve on the job because there's no time to grieve off it. Spill gives your team same-day therapy that fits around shifts, with counsellors who specialise in grief and compassion fatigue, from £75 a month for the whole home.

Same day counselling sessions

Rolling 30 day contract

Unlimited access from £75 per month

Residential care homes

Proudly supporting care home staff across the UK

Why care home work wears people down

60% of care staff have experienced burnout or emotional exhaustion. In residential care, the causes are plain to see: round-the-clock rotas that stretch too few people, the loss of residents they've grown close to, and understaffing that turns every shift into a sprint.

Compassion fatigue

60% of care staff have experienced burnout or emotional exhaustion.

Boundary challenges

57% of carers feel overwhelmed because they can't switch off from work.

Financial pressures

61% of carers worry about their finances and struggle to make ends meet.

Support that helps your best carers stay

Carers who can talk through a resident's death with a grief specialist come back steadier. Supporting them well cuts sickness absence and turnover, and gives residents the continuity of familiar, unhurried faces.

Protect against compassion fatigue

Help staff process the emotional weight of caring for others before it turns into exhaustion.

Keep minds on the job

Supported staff have more attention and patience for the people who depend on them.

Reduce mental health sick days

Same-day support helps issues get dealt with early, before they become absence.

All-in-one EAP for your team

An EAP the way it should be

Proper mental health support that’s incredibly easy to access.
No hidden exclusions, no hoops to jump through, and no unexpected exit fees.

Spill

Other EAPs

Access

Slack, Teams or Email

Telephone helpline only

Counselling

Same day sessions

2+ week wait for sessions

Limits

Counselling sessions are unlimited

Limited to 6-8 sessions per year

Choice

Choose a specialist

Assigned a generalist counsellor

Exclusions

Every employee gets support

Mild or severe cases excluded

Contract

30 day rolling

1-5 year lock in

Your team is safe in our hands

Instant access

Support in just a few clicks. No waiting lists, callbacks or application forms

High quality care

We only hire the top 5% of registered counsellors who meet our high standards

Full privacy

Therapy sessions are fully confidential, we never see or record any conversations

Proud to be the UK's highest rated EAP for residential care homes

Spill supports over 30,000 employees, including teams doing some of the hardest caring work in the country. But don't just take our word for it.

Spill is fantastic

Having Spill is such a privilege and it's such a fantastic tool. It's excellent whether you need real help now or just need some advice.

Naomi Chilton
1 October

Brilliant therapists

My company subscribe to Spill as an employee benefit. I had two courses of 6 sessions throughout an extremely hard time for me.

Beth Walters
22 January

It’s changed my life

My therapy sessions have genuinely transformed my life, how I manage my relationships and communicate. I cannot thank my company enough.

Naomi Chilton
17 March

High quality counselling

Honestly cannot recommend Spill enough. Having access to high quality therapy through your workplace is extremely helpful.

Ania
11 December

Rated 4.9/5 based on over 100 reviews. Showing our 4 and 5 star reviews.

See Spill in action

Book a free 30 minute demo to hear more Spill’s features and get a tailored quote for your team

Book a demo

FAQs

What's the best EAP for residential care homes?
How much does an EAP cost for a care home?
What is an employee assistance programme (EAP) for care home staff?
How does working in residential care homes affect mental health?
Does Spill work for smaller teams in residential care homes?
How does Spill help reduce staff turnover in care?
Can care staff access Spill outside of working hours?
What languages do you cover?
Is Spill compliant with UK data protection and GDPR requirements for care employers?