Spill's employee assistance programme (EAP) for animal welfare charities
Some parts of animal welfare work stay with you: the cruelty cases, the euthanasia decisions, the animals you couldn't save. Compassion fatigue is a known cost of this work, but it's rarely met with proper support. Spill gives animal welfare teams unlimited therapy with counsellors who specialise in vicarious trauma and grief, available the same day, so the hardest days don't have to be carried alone.
Same day counselling sessions
Rolling 30 day contract
Unlimited access from £75 per month

Proudly supporting animal welfare teams across the UK





The quiet toll of animal welfare work
Exposure to cruelty cases and end-of-life decisions builds a particular kind of fatigue, and rescue work rarely slows down long enough to recover. Sector-wide, only 36% of charity workers feel their workload is achievable, down from 53% in 2019 (Charity Well, 2025).
Rising burnout
30% of UK charities reported a rise in staff burnout or exhaustion over the past year. (Pro Bono Economics / NTU, 2023)
Unmanageable workloads
Only 36% of charity workers feel their workload is achievable, down from 53% in 2019. (Charity Well, 2025)
Planning to leave
60% of charity workers plan to change job within the next year. (CharityJob Pay & Retention Report, 2024)
Proper care for compassionate people
The people drawn to animal welfare feel deeply, which is exactly what makes them good at it and vulnerable to compassion fatigue. Supporting them well keeps experienced staff in the work and protects the animals who depend on them.
Build emotional resilience
Give staff tools to manage workload stress and the emotional demands of the role.
More energy for the work that matters
When personal struggles are supported, people show up fully for pupils, students and causes.
Fewer stress-related absences
Early, unlimited support catches problems before they become long-term leave.
All-in-one EAP for your team
Unlimited counselling sessions
A confidential space for staff to process the emotional weight of the mission, from vicarious trauma to plain exhaustion, with a fully qualified therapist. Same-day availability, with no waiting lists, call backs or forms.


Self-guided wellbeing resources
A library of practical, evidence-based resources written by licensed therapists who understand the unique pressures charity workers face. Covering over 200 topics from burnout prevention to vicarious trauma and financial wellbeing, our online resources can be accessed at any time. They're a great first step for anyone who's not quite ready to speak to a counsellor directly.
Expert guidance and training
Practical, therapist-led training workshops designed to empower staff to spot mental health presentations within nurseries, schools and universities and know how to appropriately respond. Teachers can also check in with a Spill safeguarding clinician for advice at any time.

An EAP the way it should be
Proper mental health support that’s incredibly easy to access.
No hidden exclusions, no hoops to jump through, and no unexpected exit fees.
Spill
Other EAPs
Access
Slack, Teams or Email
Telephone helpline only
Counselling
Same day sessions
2+ week wait for sessions
Limits
Counselling sessions are unlimited
Limited to 6-8 sessions per year
Choice
Choose a specialist
Assigned a generalist counsellor
Exclusions
Every employee gets support
Mild or severe cases excluded
Contract
30 day rolling
1-5 year lock in
Your team is safe in our hands
Instant access
Support in just a few clicks. No waiting lists, callbacks or application forms
High quality care
We only hire the top 5% of registered counsellors who meet our high standards
Full privacy
Therapy sessions are fully confidential, we never see or record any conversations
Proud to be the UK's highest rated EAP for animal welfare charities
More than 30,000 employees use Spill, including teams at some of the UK's best known charities and schools. But don't just take our word for it.

Spill is fantastic
Having Spill is such a privilege and it's such a fantastic tool. It's excellent whether you need real help now or just need some advice.

Brilliant therapists
My company subscribe to Spill as an employee benefit. I had two courses of 6 sessions throughout an extremely hard time for me.

It’s changed my life
My therapy sessions have genuinely transformed my life, how I manage my relationships and communicate. I cannot thank my company enough.

High quality counselling
Honestly cannot recommend Spill enough. Having access to high quality therapy through your workplace is extremely helpful.
Rated 4.9/5 based on over 100 reviews. Showing our 4 and 5 star reviews.

See Spill in action
Book a free 30 minute demo to hear more Spill’s features and get a tailored quote for your team
FAQs
Animal welfare teams need an EAP with counsellors who specialise in vicarious trauma, grief and burnout, because compassion fatigue needs more than a listening line. Add a budget trustees can approve and no 2 to 5 year lock-in, and the shortlist gets small. Spill fits: it's the UK's highest rated EAP on Trustpilot, with unlimited sessions, same-day availability and therapists from the top 5% of registered counsellors, available 7am to 9:30pm, seven days a week. It's £75 a month for the whole team on a rolling 30 day contract. Cheaper helpline options exist, but their 6 to 8 session caps and call centre model see usage of only 3 to 5%.
Spill is £75 a month for the whole team. For a rescue organisation with 12 staff, that works out at £6.25 per person per month for unlimited counselling with same-day availability. Because the contract rolls monthly with no lock-in, it's an easy line for trustees to approve. Book a demo and we'll walk you through it, including how quickly you could be live.
An EAP is confidential therapy for your staff, funded by the charity. For animal welfare teams, it means proper support after cruelty cases and euthanasia decisions, from counsellors trained in grief and vicarious trauma. With Spill, sessions are unlimited, bookable through Slack, MS Teams, SMS or email, and often available the same day.
Repeated exposure to cruelty and end-of-life decisions can lead to compassion fatigue, where caring starts to hurt. Heavy caseloads make it worse: only 36% of charity workers feel their workload is achievable, down from 53% in 2019 (Charity Well, 2025). Specialist therapy helps your team process the difficult cases and keep their compassion sustainable.
Yes. Small rescues and shelters use Spill with no minimum team size. It's £75 a month for the whole team, setup takes days, and the rolling 30 day contract can be cancelled with 30 days' notice. Support scales with you as you grow.
The charity sector has one of the highest turnover rates of any sector, at around 18% a year. Spill gives staff confidential, unlimited support that makes them feel genuinely cared for, which is linked to greater job satisfaction and longer tenure. That keeps the people who power your mission.
Yes. Spill's counselling is available the same day, including evenings and weekends, because plenty of people don't work standard office hours. Our therapists are available from as early as 7am GMT to as late as 9:30pm GMT, 7 days a week, with no health assessments, waiting lists or call-backs. Employees can access support via SMS, Slack, Microsoft Teams or email and book from their phone in a few clicks.
Spill offers therapy sessions in 15+ languages, so your team can speak freely with a counsellor that understands them best. Employees choose their preferred language from a drop-down when they book a session. We currently cover Armenian, Croatian, French, German, Greek, Hebrew, Hindi, Igbo, Italian, Polish, Portuguese, Russian, Slovenian, Spanish, Tagalog and Ukrainian. We're adding to this list all the time, so let us know if you have a request.
Yes, Spill operates in compliance with GDPR and UK data protection law. Spill is fully secure and therapy sessions are strictly confidential. Video sessions run on an end-to-end encrypted service and all messages to and from therapists are secure. We share aggregate usage data with the company (the number of people who have used Spill) but never names. Slack and MS Teams are only portals used to sign in to our confidential platform. No session content is ever visible to them, to Spill, or to your company.