Spill's employee assistance programme (EAP) for the care sector
Care work asks people to give more of themselves than almost any other job. 60% of care staff have experienced burnout or emotional exhaustion, and the ones who carry the most are often the last to ask for help. Spill gives care homes, rehabilitation centres and supported accommodation an EAP built for that reality: same-day counselling around shifts, specialists in compassion fatigue and grief, and training for managers handling the hard conversations.
Same day counselling sessions
Rolling 30 day contract
Unlimited access from £75 per month

Proudly supporting care workers across the UK





The emotional load of care work is unlike any other job
Working in the care sector is by nature emotionally demanding. Staff are regularly exposed to suffering and loss, while managing heavy workloads and long shifts. The result is a perfect storm of compassion fatigue, burnout and isolation that leaves care workers uniquely vulnerable, yet often least likely to prioritise their own mental health.
Compassion fatigue
60% of care staff have experienced burnout or emotional exhaustion.
Boundary challenges
57% of carers feel overwhelmed because they can't switch off from work.
Financial pressures
61% of carers worry about their finances and struggle to make ends meet.
When your staff thrive, so do the people in their care
With turnover in care running at around 25% a year, every experienced carer you keep protects continuity for residents and families. Spill tackles the compassion fatigue and financial stress that drive good people out.
Protect against compassion fatigue
Help staff process the emotional weight of caring for others before it turns into exhaustion.
Keep minds on the job
Supported staff have more attention and patience for the people who depend on them.
Reduce mental health sick days
Same-day support helps issues get dealt with early, before they become absence.
All-in-one EAP for your team
Unlimited counselling sessions
A confidential space for carers to process grief, compassion fatigue or just a hard week, with a therapist who specialises in exactly that. Same-day sessions fit around shifts and nights, with no waiting lists, call backs or forms.


Self-guided wellbeing resources
A library of practical, evidence-based resources written by licensed therapists who understand the unique pressures care workers face. Covering over 200 topics from burnout prevention to compassion fatigue and grief, our online resources can be accessed at any time. They're a great first step for anyone who's not quite ready to speak to a counsellor directly.
Expert guidance and training
Practical, therapist-led training workshops designed to empower staff to spot mental health presentations within nurseries, schools and universities and know how to appropriately respond. Teachers can also check in with a Spill safeguarding clinician for advice at any time.

An EAP the way it should be
Proper mental health support that’s incredibly easy to access.
No hidden exclusions, no hoops to jump through, and no unexpected exit fees.
Spill
Other EAPs
Access
Slack, Teams or Email
Telephone helpline only
Counselling
Same day sessions
2+ week wait for sessions
Limits
Counselling sessions are unlimited
Limited to 6-8 sessions per year
Choice
Choose a specialist
Assigned a generalist counsellor
Exclusions
Every employee gets support
Mild or severe cases excluded
Contract
30 day rolling
1-5 year lock in
Your team is safe in our hands
Instant access
Support in just a few clicks. No waiting lists, callbacks or application forms
High quality care
We only hire the top 5% of registered counsellors who meet our high standards
Full privacy
Therapy sessions are fully confidential, we never see or record any conversations
Proud to be the UK's highest rated EAP for the care sector
Spill supports over 30,000 employees, including teams doing some of the hardest caring work in the country. But don't just take our word for it.

Spill is fantastic
Having Spill is such a privilege and it's such a fantastic tool. It's excellent whether you need real help now or just need some advice.

Brilliant therapists
My company subscribe to Spill as an employee benefit. I had two courses of 6 sessions throughout an extremely hard time for me.

It’s changed my life
My therapy sessions have genuinely transformed my life, how I manage my relationships and communicate. I cannot thank my company enough.

High quality counselling
Honestly cannot recommend Spill enough. Having access to high quality therapy through your workplace is extremely helpful.
Rated 4.9/5 based on over 100 reviews. Showing our 4 and 5 star reviews.

See Spill in action
Book a free 30 minute demo to hear more Spill’s features and get a tailored quote for your team
FAQs
The best EAP for care is one that understands the emotional weight of the work: counsellors who specialise in compassion fatigue, grief and burnout, sessions that fit around shifts and nights, and no caps that cut people off mid-support. Spill is the UK's highest rated EAP on Trustpilot and offers unlimited, same-day counselling from £75 a month on a rolling 30 day contract. Care organisations like Lottie and Birdie use Spill to support their teams. Traditional helpline EAPs cost less per head, but they cap sessions at 6 to 8 a year and often exclude pre-existing or severe cases, which is exactly where care staff need help most.
Spill starts at £75 per month for your whole team, on a rolling 30 day contract you can cancel with 30 days' notice. For a 30-person care home that works out at £2.50 per employee per month, including unlimited counselling sessions. Traditional helpline EAPs often look cheaper per head but cap or exclude actual therapy, so the real cost per session used is usually far higher. To get a tailored quote for your team, book a free 30 minute demo.
An EAP for care workers is a confidential mental health and wellbeing service provided by employers to help staff manage the emotional and psychological pressures unique to the care sector. It's important to choose an EAP (like Spill) that lets employees pick a counsellor who specialises in care-specific issues: compassion fatigue, vicarious trauma, bereavement and burnout. Spill provides same-day counselling, self-guided resources and manager training, designed around the realities of frontline care.
Spill tackles burnout through three layers of support: same-day access to a qualified counsellor when stress peaks, a library of 200+ self-guided resources on burnout and stress management, and manager training that helps team leaders spot early warning signs. Because Spill sessions are unlimited (unlike most EAPs that cap at 6 to 8 per year), staff can get support consistently, not just in a crisis.
The care sector sees turnover of around 25% a year, and poor mental health is a major driver. Spill gives staff confidential, professional support that makes them feel genuinely cared for, which research links to greater job satisfaction and longer tenure. That helps you hold on to experienced carers.
Yes. Spill scales from small, independent care homes with a handful of staff through to larger regional or national providers, and you can be up and running within days. Pricing starts from £75 per month on a 30 day rolling contract, with no long-term commitment, making high-quality mental health support accessible for smaller providers too.
Yes. Spill's counselling is available the same day, including evenings and weekends, because plenty of people don't work standard office hours. Our therapists are available from as early as 7am GMT to as late as 9:30pm GMT, 7 days a week, with no health assessments, waiting lists or call-backs. Employees can access support via SMS, Slack, Microsoft Teams or email and book from their phone in a few clicks.
Spill offers therapy sessions in 15+ languages, so your team can speak freely with a counsellor that understands them best. Employees choose their preferred language from a drop-down when they book a session. We currently cover Armenian, Croatian, French, German, Greek, Hebrew, Hindi, Igbo, Italian, Polish, Portuguese, Russian, Slovenian, Spanish, Tagalog and Ukrainian. We're adding to this list all the time, so let us know if you have a request.
Yes, Spill operates in compliance with GDPR and UK data protection law. Spill is fully secure and therapy sessions are strictly confidential. Video sessions run on an end-to-end encrypted service and all messages to and from therapists are secure. We share aggregate usage data with the company (the number of people who have used Spill) but never names. Slack and MS Teams are only portals used to sign in to our confidential platform. No session content is ever visible to them, to Spill, or to your company.