Spill's employee assistance programme (EAP) for energy and utilities
Field engineers working alone, control rooms running through the night, and the weight of keeping essential services on: energy and utilities work is isolating in ways most jobs aren't. 64% of lone workers experience psychological distress. Spill reaches your people wherever the job takes them, from any phone, any day of the week.
Same day counselling sessions
Rolling 30 day contract
Unlimited access from £75 per month

Proudly supporting energy and utilities companies across the UK





Isolation is the sector's silent hazard
Energy and utilities work combines lone working in the field, 24/7 shift patterns and high-stakes responsibility for essential services. It's a mix that drives fatigue and isolation, often far from colleagues or support.
Lone-working distress
64% of lone workers experience psychological distress, a daily reality for many field and utilities engineers. (BOHRF, via Peoplesafe)
Shift-work fatigue
Over 3.5 million people work shifts in the UK, with poorly designed patterns causing fatigue and ill health. (HSE)
Isolation and pressure
Offshore and energy workers show higher rates of depression and anxiety than the general population. (Industry reviews, 2024)
Supported teams keep the lights on
Fatigue and isolation show up as safety incidents, absence and attrition long before anyone says the word stress. Spill gives lone and shift workers a private route to support that fits a 24/7 operation.
Build resilience on the front line
Give your team practical tools to handle rush-hour pressure, difficult customers and long days on their feet.
Keep the team sharp
Staff who get support for personal and work struggles bring more energy to every shift.
Cut short-notice absence
Early support stops small struggles snowballing into last-minute call-outs and long sick leave.
All-in-one EAP for your team
Unlimited counselling sessions
A private way for field, control-room and office staff to talk to a qualified therapist from wherever they are, booked by SMS or email. Same-day availability from 7am to 9:30pm, seven days a week.


Self-guided wellbeing resources
A library of practical, evidence-based resources written by licensed therapists who understand the unique pressures energy and utilities workers face. Covering over 200 topics from stress and fatigue to isolation and sleep, our online resources can be accessed at any time. They're a great first step for anyone who's not quite ready to speak to a counsellor directly.
Expert guidance and training
Practical, therapist-led training workshops designed to empower staff to spot mental health presentations within nurseries, schools and universities and know how to appropriately respond. Teachers can also check in with a Spill safeguarding clinician for advice at any time.

An EAP the way it should be
Proper mental health support that’s incredibly easy to access.
No hidden exclusions, no hoops to jump through, and no unexpected exit fees.
Spill
Other EAPs
Access
Slack, Teams or Email
Telephone helpline only
Counselling
Same day sessions
2+ week wait for sessions
Limits
Counselling sessions are unlimited
Limited to 6-8 sessions per year
Choice
Choose a specialist
Assigned a generalist counsellor
Exclusions
Every employee gets support
Mild or severe cases excluded
Contract
30 day rolling
1-5 year lock in
Your team is safe in our hands
Instant access
Support in just a few clicks. No waiting lists, callbacks or application forms
High quality care
We only hire the top 5% of registered counsellors who meet our high standards
Full privacy
Therapy sessions are fully confidential, we never see or record any conversations
Proud to be the UK's highest rated EAP for energy and utilities
Over 30,000 employees use (and love) Spill, from independent venues to national brands. But don't just take our word for it.

Spill is fantastic
Having Spill is such a privilege and it's such a fantastic tool. It's excellent whether you need real help now or just need some advice.

Brilliant therapists
My company subscribe to Spill as an employee benefit. I had two courses of 6 sessions throughout an extremely hard time for me.

It’s changed my life
My therapy sessions have genuinely transformed my life, how I manage my relationships and communicate. I cannot thank my company enough.

High quality counselling
Honestly cannot recommend Spill enough. Having access to high quality therapy through your workplace is extremely helpful.
Rated 4.9/5 based on over 100 reviews. Showing our 4 and 5 star reviews.

See Spill in action
Book a free 30 minute demo to hear more Spill’s features and get a tailored quote for your team
FAQs
The best EAP for energy and utilities reaches the people hardest to reach: field engineers working alone, control-room staff on nights, and teams spread across sites. Spill works from any phone, with same-day sessions from 7am to 9:30pm, 7 days a week, booked by SMS or email in a few clicks. It's the UK's highest rated EAP on Trustpilot, with unlimited counselling from £75 a month on a rolling 30 day contract. Energy companies like Octopus Energy and Field use Spill to support their teams. Traditional helpline EAPs cost less per head, but they cap sessions and route staff through a call centre.
Spill starts at £75 per month for your whole team, on a rolling 30 day contract you can cancel with 30 days' notice. For a 40-person company that works out at under £2 per employee per month, including unlimited counselling sessions. Traditional helpline EAPs often look cheaper per head but cap or exclude actual therapy, so the real cost per session used is usually far higher. To get a tailored quote, book a free 30 minute demo.
An EAP for energy and utilities is a confidential mental health and wellbeing service that employers provide to field, control-room and office staff. A focused EAP (like Spill) should reach lone and shift workers wherever they are. Spill provides same-day counselling, self-guided resources and manager training, accessible from a phone at any time.
Lone working, 24/7 shifts and responsibility for essential services drive fatigue and isolation. Research shows lone workers are far more likely to experience psychological distress, and shift-work fatigue is a recognised risk to both health and safety.
Because Spill is accessed from a phone with same-day availability, it reaches lone and shift workers who can't easily access support during a 9-to-5. That confidential, unlimited support makes staff feel genuinely cared for, which is linked to better wellbeing, safety and retention.
Yes. Spill works for smaller energy, water and utilities firms as well as large providers, and you can be up and running within days. Pricing starts from £75 per month on a 30 day rolling contract, with no minimum staff number.
Yes. Spill's counselling is available the same day, including evenings and weekends, because plenty of people don't work standard office hours. Our therapists are available from as early as 7am GMT to as late as 9:30pm GMT, 7 days a week, with no health assessments, waiting lists or call-backs. Employees can access support via SMS, Slack, Microsoft Teams or email and book from their phone in a few clicks.
Spill offers therapy sessions in 15+ languages, so your team can speak freely with a counsellor that understands them best. Employees choose their preferred language from a drop-down when they book a session. We currently cover Armenian, Croatian, French, German, Greek, Hebrew, Hindi, Igbo, Italian, Polish, Portuguese, Russian, Slovenian, Spanish, Tagalog and Ukrainian. We're adding to this list all the time, so let us know if you have a request.
Yes, Spill operates in compliance with GDPR and UK data protection law. Spill is fully secure and therapy sessions are strictly confidential. Video sessions run on an end-to-end encrypted service and all messages to and from therapists are secure. We share aggregate usage data with the company (the number of people who have used Spill) but never names. Slack and MS Teams are only portals used to sign in to our confidential platform. No session content is ever visible to them, to Spill, or to your company.