Spill's employee assistance programme (EAP) for fast food & street food
The food goes out in minutes. The fatigue builds for months. Quick service and street food teams deal with relentless pace, unsociable rotas and work that's physically hard on the body, and traditional support schemes rarely reach them. Spill offers same-day therapy around any rota, booked by SMS from a personal phone, for £75 a month covering the whole team.
Same day counselling sessions
Rolling 30 day contract
Unlimited access from £75 per month

Proudly supporting fast food teams across the UK





The hidden cost of the fastest jobs in food
62% of hospitality employees feel burnout on a daily basis due to hours worked. In fast food and street food, the pace never lets up and rotas rarely respect evenings or weekends. Burnout in these teams is common, and mostly invisible until someone quits.
Work/life imbalance
95% of workers struggle to switch off after work, feeling constantly stressed.
Long hours
62% of employees feel burnout on a daily basis due to the number of hours worked.
High staff turnover
53% of current hospitality professionals are looking to leave their current roles.
What fast food businesses get from Spill
High churn is often priced into quick service, but it doesn't have to be. Teams with real mental health support stay longer, call in sick less and keep speed and standards up through the busiest shifts.
Build resilience on the front line
Give your team practical tools to handle rush-hour pressure, difficult customers and long days on their feet.
Keep the team sharp
Staff who get support for personal and work struggles bring more energy to every shift.
Cut short-notice absence
Early support stops small struggles snowballing into last-minute call-outs and long sick leave.
All-in-one EAP for your team
Unlimited counselling sessions
Somewhere private for kitchen and floor staff to offload after a brutal service, with a fully qualified therapist rather than a helpline script. Sessions are available the same day, before opening, after close and at weekends, with no waiting lists or forms.


Self-guided wellbeing resources
A library of practical, evidence-based resources written by licensed therapists who understand the unique pressures hospitality workers face. Covering over 200 topics from burnout prevention to financial wellbeing and sleep, our online resources can be accessed at any time. They're a great first step for anyone who's not quite ready to speak to a counsellor directly.
Expert guidance and training
Practical, therapist-led training workshops designed to empower staff to spot mental health presentations within nurseries, schools and universities and know how to appropriately respond. Teachers can also check in with a Spill safeguarding clinician for advice at any time.

An EAP the way it should be
Proper mental health support that’s incredibly easy to access.
No hidden exclusions, no hoops to jump through, and no unexpected exit fees.
Spill
Other EAPs
Access
Slack, Teams or Email
Telephone helpline only
Counselling
Same day sessions
2+ week wait for sessions
Limits
Counselling sessions are unlimited
Limited to 6-8 sessions per year
Choice
Choose a specialist
Assigned a generalist counsellor
Exclusions
Every employee gets support
Mild or severe cases excluded
Contract
30 day rolling
1-5 year lock in
Your team is safe in our hands
Instant access
Support in just a few clicks. No waiting lists, callbacks or application forms
High quality care
We only hire the top 5% of registered counsellors who meet our high standards
Full privacy
Therapy sessions are fully confidential, we never see or record any conversations
Proud to be the UK's highest rated EAP for fast food & street food
Over 30,000 employees use (and love) Spill, from independent venues to national brands. But don't just take our word for it.

Spill is fantastic
Having Spill is such a privilege and it's such a fantastic tool. It's excellent whether you need real help now or just need some advice.

Brilliant therapists
My company subscribe to Spill as an employee benefit. I had two courses of 6 sessions throughout an extremely hard time for me.

It’s changed my life
My therapy sessions have genuinely transformed my life, how I manage my relationships and communicate. I cannot thank my company enough.

High quality counselling
Honestly cannot recommend Spill enough. Having access to high quality therapy through your workplace is extremely helpful.
Rated 4.9/5 based on over 100 reviews. Showing our 4 and 5 star reviews.

See Spill in action
Book a free 30 minute demo to hear more Spill’s features and get a tailored quote for your team
FAQs
The best EAP for quick service is one frontline staff can actually reach: booking by SMS from their own phone, sessions available from early morning to late evening around any rota, and no session caps that end support just as it starts helping. Spill was built this way. Therapists work 7am to 9:30pm, seven days a week, sessions are unlimited and usually same-day, and Spill accepts only the top 5% of counsellors who apply. It's the UK's highest rated EAP on Trustpilot, supporting 30,000+ employees. Traditional helpline EAPs route staff through call centres with 6 to 8 session caps, and only 3 to 5% of employees ever use them, so it's worth being honest about whether yours is working.
Spill costs a flat £75 a month for the whole team. For a 25-person quick service team, that's £3 per person per month, and it includes unlimited therapy sessions, not a capped handful. The contract rolls monthly, so there's no 2 to 5 year lock-in like traditional EAPs. It takes days to set up, and you can cancel any month. Book a demo to see it in action.
An EAP gives your team access to confidential mental health support, paid for by the business. Spill's EAP means unlimited therapy sessions with same-day availability, therapists working 7am to 9:30pm every day, and support in 15+ languages. Crucially for frontline food teams, staff book by SMS as well as Slack, MS Teams or email, so no desk is required.
Relentless pace, unsociable rotas and physical fatigue stack up shift after shift, and 62% of hospitality employees feel burnout on a daily basis due to hours worked. In quick service, that burnout often goes unspoken until someone stops showing up. Giving staff a therapist they can text to book makes support part of the routine, not a last resort.
Yes. A single street food stall or one-site operation is welcome, with no minimum team size. It's £75 a month for the whole team on a rolling contract, and launch takes days. You don't need an HR department, just a team you want to look after.
Staff turnover in hospitality runs at around 47% in bars and 39% in restaurants, with 61% of leavers citing poor mental health as a leading factor. Spill gives your team confidential, professional support that makes them feel genuinely cared for, which research consistently links to greater job satisfaction and longer tenure.
Yes. Spill's counselling is available the same day, including evenings and weekends, because plenty of people don't work standard office hours. Our therapists are available from as early as 7am GMT to as late as 9:30pm GMT, 7 days a week, with no health assessments, waiting lists or call-backs. Employees can access support via SMS, Slack, Microsoft Teams or email and book from their phone in a few clicks.
Spill offers therapy sessions in 15+ languages, so your team can speak freely with a counsellor that understands them best. Employees choose their preferred language from a drop-down when they book a session. We currently cover Armenian, Croatian, French, German, Greek, Hebrew, Hindi, Igbo, Italian, Polish, Portuguese, Russian, Slovenian, Spanish, Tagalog and Ukrainian. We're adding to this list all the time, so let us know if you have a request.
Yes, Spill operates in compliance with GDPR and UK data protection law. Spill is fully secure and therapy sessions are strictly confidential. Video sessions run on an end-to-end encrypted service and all messages to and from therapists are secure. We share aggregate usage data with the company (the number of people who have used Spill) but never names. Slack and MS Teams are only portals used to sign in to our confidential platform. No session content is ever visible to them, to Spill, or to your company.