Spill's employee assistance programme (EAP) for gp surgeries
It's 8:30am and the phone queue is already full. Reception is fielding frustration, the GPs are squeezing complicated lives into ten-minute slots, and the admin pile grows faster than anyone can clear it. Spill gives practice staff same-day therapy that fits around surgery hours, with counsellors who specialise in burnout and compassion fatigue, from £75 a month for the whole team.
Same day counselling sessions
Rolling 30 day contract
Unlimited access from £75 per month

Proudly supporting practice staff across the UK





The pressure inside a GP surgery rarely lets up
30% of NHS staff often or always feel burnt out because of work (NHS Staff Survey, 2024). In general practice that pressure shows up everywhere: ten-minute appointments that never feel long enough, frustration landing at the front desk, and admin that follows people home at night.
Burnout at work
30% of NHS staff often or always feel burnt out because of work, rising to nearly 40% of ambulance staff. (NHS Staff Survey, 2024)
Made unwell by stress
41% of NHS staff felt unwell in the past year as a result of work-related stress. (NHS Staff Survey, 2024)
Trainees at risk
63% of trainee doctors are at moderate or high risk of burnout. (GMC National Training Survey, 2024)
What proper support gives your practice
When practice staff can talk to a therapist the same day, small struggles stay small. That means fewer sick days, better continuity of care for patients, and receptionists and clinicians who actually want to stay.
Protect against compassion fatigue
Help staff process the emotional weight of caring for others before it turns into exhaustion.
Keep minds on the job
Supported staff have more attention and patience for the people who depend on them.
Reduce mental health sick days
Same-day support helps issues get dealt with early, before they become absence.
All-in-one EAP for your team
Unlimited counselling sessions
A confidential space for clinical and non-clinical staff to decompress with a fully qualified therapist, including specialists in trauma and grief. Same-day sessions fit around shifts and on-call, with no waiting lists or referral forms.


Self-guided wellbeing resources
A library of practical, evidence-based resources written by licensed therapists who understand the unique pressures healthcare workers face. Covering over 200 topics from burnout prevention to grief, trauma and sleep, our online resources can be accessed at any time. They're a great first step for anyone who's not quite ready to speak to a counsellor directly.
Expert guidance and training
Practical, therapist-led training workshops designed to empower staff to spot mental health presentations within nurseries, schools and universities and know how to appropriately respond. Teachers can also check in with a Spill safeguarding clinician for advice at any time.

An EAP the way it should be
Proper mental health support that’s incredibly easy to access.
No hidden exclusions, no hoops to jump through, and no unexpected exit fees.
Spill
Other EAPs
Access
Slack, Teams or Email
Telephone helpline only
Counselling
Same day sessions
2+ week wait for sessions
Limits
Counselling sessions are unlimited
Limited to 6-8 sessions per year
Choice
Choose a specialist
Assigned a generalist counsellor
Exclusions
Every employee gets support
Mild or severe cases excluded
Contract
30 day rolling
1-5 year lock in
Your team is safe in our hands
Instant access
Support in just a few clicks. No waiting lists, callbacks or application forms
High quality care
We only hire the top 5% of registered counsellors who meet our high standards
Full privacy
Therapy sessions are fully confidential, we never see or record any conversations
Proud to be the UK's highest rated EAP for gp surgeries
Spill supports over 30,000 employees, including teams doing some of the hardest caring work in the country. But don't just take our word for it.

Spill is fantastic
Having Spill is such a privilege and it's such a fantastic tool. It's excellent whether you need real help now or just need some advice.

Brilliant therapists
My company subscribe to Spill as an employee benefit. I had two courses of 6 sessions throughout an extremely hard time for me.

It’s changed my life
My therapy sessions have genuinely transformed my life, how I manage my relationships and communicate. I cannot thank my company enough.

High quality counselling
Honestly cannot recommend Spill enough. Having access to high quality therapy through your workplace is extremely helpful.
Rated 4.9/5 based on over 100 reviews. Showing our 4 and 5 star reviews.

See Spill in action
Book a free 30 minute demo to hear more Spill’s features and get a tailored quote for your team
FAQs
The best EAP for a GP surgery needs three things: appointments that fit around clinics, counsellors who understand healthcare pressure, and no caps or exclusions that turn people away when they finally ask for help. Spill offers unlimited same-day sessions from 7am to 9:30pm, seven days a week, with counsellors in the top 5% nationally who specialise in burnout and compassion fatigue. It's the UK's highest rated EAP on Trustpilot. Traditional helpline EAPs can look cheaper on paper, but they cap support at 6 to 8 sessions, route staff through call centres, often exclude pre-existing or severe cases, and see just 3 to 5% usage. An EAP nobody uses isn't really a benefit.
Spill costs £75 a month for your whole team, on a rolling 30 day contract. For a practice of 20, that works out at £3.75 per person per month, and every one of them gets unlimited therapy with no session caps. There are no lock-ins, no setup fees and no surprises. Book a demo and we'll show you how it would work for your practice.
An employee assistance programme (EAP) gives your staff confidential mental health support, paid for by the practice. With Spill, that means unlimited therapy with counsellors in the top 5% nationally, bookable the same day via Slack, MS Teams, SMS or email, and available in more than 15 languages. Unlike traditional helpline EAPs, there are no call centres, no session caps and no waiting weeks for an appointment.
General practice takes a real toll. Ten-minute appointments leave no room to breathe, patient frustration lands on reception first, and the admin never ends. The 2024 NHS Staff Survey found 30% of NHS staff often or always feel burnt out because of work. Left unsupported, that burnout becomes sick days, mistakes and resignations. Fast access to real therapy helps people recover before they reach that point.
Yes. Spill works for independent practices as well as larger groups. There's no minimum team size, pricing starts at £75 a month for everyone, and you can be up and running in days rather than months. The rolling 30 day contract means you're never locked in.
Poor staff health, wellbeing and turnover is estimated to cost the NHS over £12bn a year, and burnout is a leading reason clinicians leave. Spill gives staff confidential, unlimited support that makes them feel genuinely cared for, which is linked to better retention and fewer mental health sick days.
Yes. Spill's counselling is available the same day, including evenings and weekends, because plenty of people don't work standard office hours. Our therapists are available from as early as 7am GMT to as late as 9:30pm GMT, 7 days a week, with no health assessments, waiting lists or call-backs. Employees can access support via SMS, Slack, Microsoft Teams or email and book from their phone in a few clicks.
Spill offers therapy sessions in 15+ languages, so your team can speak freely with a counsellor that understands them best. Employees choose their preferred language from a drop-down when they book a session. We currently cover Armenian, Croatian, French, German, Greek, Hebrew, Hindi, Igbo, Italian, Polish, Portuguese, Russian, Slovenian, Spanish, Tagalog and Ukrainian. We're adding to this list all the time, so let us know if you have a request.
Yes, Spill operates in compliance with GDPR and UK data protection law. Spill is fully secure and therapy sessions are strictly confidential. Video sessions run on an end-to-end encrypted service and all messages to and from therapists are secure. We share aggregate usage data with the company (the number of people who have used Spill) but never names. Slack and MS Teams are only portals used to sign in to our confidential platform. No session content is ever visible to them, to Spill, or to your company.