Spill's employee assistance programme (EAP) for gyms & leisure centres
Opening the gym at six, teaching a class at seven, smiling through a member complaint at eight, then doing it all again on the evening split. Gym and leisure work demands constant energy for modest pay, and staff rarely get support of their own. Spill fixes that with same-day therapy around split shifts, SMS booking from the gym floor, and one price of £75 a month for the whole team.
Same day counselling sessions
Rolling 30 day contract
Unlimited access from £75 per month

Proudly supporting gym and leisure staff across the UK





The mental load of keeping everyone else fit
54% of fitness and active-leisure workers experienced a mental health issue in the past year (Workforce State of Mind, 2023). Split shifts, the constant performance of member-facing energy and low pay all feed into that. The industry that champions physical health can't afford to skip the mental side.
A recent struggle
54% of fitness and active-leisure workers experienced a mental health issue in the past year. (Workforce State of Mind, 2023)
An employer support gap
Only 49% of fitness and leisure employers have a mental wellbeing strategy. (Workforce State of Mind, 2023)
A lifelong pattern
73% of fitness sector workers have experienced a mental health issue at some point in their life. (Workforce State of Mind, 2023)
Why gyms and leisure centres choose Spill
Members join for the facilities but stay for the people, and losing a popular instructor costs memberships. Supporting staff mental health keeps your best coaches and front-of-house team in place, and keeps the floor energy genuine.
Build resilience on the front line
Give your team practical tools to handle rush-hour pressure, difficult customers and long days on their feet.
Keep the team sharp
Staff who get support for personal and work struggles bring more energy to every shift.
Cut short-notice absence
Early support stops small struggles snowballing into last-minute call-outs and long sick leave.
All-in-one EAP for your team
Unlimited counselling sessions
A private space for instructors, coaches and front-desk staff to talk through anything, with a fully qualified therapist. Same-day sessions that fit around classes, shifts and weekend cover, with no waiting lists or forms.


Self-guided wellbeing resources
A library of practical, evidence-based resources written by licensed therapists who understand the unique pressures sports and fitness workers face. Covering over 200 topics from burnout prevention to financial wellbeing and sleep, our online resources can be accessed at any time. They're a great first step for anyone who's not quite ready to speak to a counsellor directly.
Expert guidance and training
Practical, therapist-led training workshops designed to empower staff to spot mental health presentations within nurseries, schools and universities and know how to appropriately respond. Teachers can also check in with a Spill safeguarding clinician for advice at any time.

An EAP the way it should be
Proper mental health support that’s incredibly easy to access.
No hidden exclusions, no hoops to jump through, and no unexpected exit fees.
Spill
Other EAPs
Access
Slack, Teams or Email
Telephone helpline only
Counselling
Same day sessions
2+ week wait for sessions
Limits
Counselling sessions are unlimited
Limited to 6-8 sessions per year
Choice
Choose a specialist
Assigned a generalist counsellor
Exclusions
Every employee gets support
Mild or severe cases excluded
Contract
30 day rolling
1-5 year lock in
Your team is safe in our hands
Instant access
Support in just a few clicks. No waiting lists, callbacks or application forms
High quality care
We only hire the top 5% of registered counsellors who meet our high standards
Full privacy
Therapy sessions are fully confidential, we never see or record any conversations
Proud to be the UK's highest rated EAP for gyms & leisure centres
Over 30,000 employees use (and love) Spill, from independent venues to national brands. But don't just take our word for it.

Spill is fantastic
Having Spill is such a privilege and it's such a fantastic tool. It's excellent whether you need real help now or just need some advice.

Brilliant therapists
My company subscribe to Spill as an employee benefit. I had two courses of 6 sessions throughout an extremely hard time for me.

It’s changed my life
My therapy sessions have genuinely transformed my life, how I manage my relationships and communicate. I cannot thank my company enough.

High quality counselling
Honestly cannot recommend Spill enough. Having access to high quality therapy through your workplace is extremely helpful.
Rated 4.9/5 based on over 100 reviews. Showing our 4 and 5 star reviews.

See Spill in action
Book a free 30 minute demo to hear more Spill’s features and get a tailored quote for your team
FAQs
Gym and leisure staff need an EAP that works around split shifts and poolside rotas: therapist hours covering early mornings and late evenings, booking by SMS from a personal phone, and no session caps. Spill offers all three, with therapists available 7am to 9:30pm, seven days a week, unlimited same-day sessions and only the top 5% of counsellors who apply. It's the UK's highest rated EAP on Trustpilot, supporting 30,000+ employees, and teams like URBANFITNESS London use it. Traditional helpline EAPs rely on call centres, cap support at 6 to 8 sessions and lock you in for 2 to 5 years, yet only 3 to 5% of staff ever use them.
Spill costs £75 a month for the whole team, full stop. For a 25-person gym or leisure centre team, that's £3 per person per month, and it includes unlimited therapy sessions rather than a capped allowance. The contract rolls every 30 days with no lock-in, so there's nothing to untangle later. Book a demo and we'll show you how it works for your site.
An EAP is confidential mental health support paid for by the business, free for staff to use. Spill's EAP gives your team unlimited one-to-one therapy, usually same-day, with therapists available 7am to 9:30pm every day of the week. Instructors and front-of-house staff book by SMS, while office staff can use Slack, MS Teams or email, so nobody needs a desk to get help.
Split shifts fragment the day, member-facing work demands constant upbeat energy, and low pay adds money stress on top. It shows: 54% of fitness and active-leisure workers experienced a mental health issue in the past year (Workforce State of Mind, 2023). Regular therapy gives staff a place to refill the tank they empty for members every day.
Yes, independent gyms and single-site studios are very welcome. There's no minimum team size, it's £75 a month for the whole team, and setup takes days. A boutique studio gets the same therapists and unlimited sessions as a national chain, with no long contract.
The wider leisure and hospitality band has the highest turnover of any UK sector. Spill gives staff confidential, unlimited support that makes them feel genuinely cared for, which is linked to greater job satisfaction and longer tenure. That helps you keep great people.
Yes. Spill's counselling is available the same day, including evenings and weekends, because plenty of people don't work standard office hours. Our therapists are available from as early as 7am GMT to as late as 9:30pm GMT, 7 days a week, with no health assessments, waiting lists or call-backs. Employees can access support via SMS, Slack, Microsoft Teams or email and book from their phone in a few clicks.
Spill offers therapy sessions in 15+ languages, so your team can speak freely with a counsellor that understands them best. Employees choose their preferred language from a drop-down when they book a session. We currently cover Armenian, Croatian, French, German, Greek, Hebrew, Hindi, Igbo, Italian, Polish, Portuguese, Russian, Slovenian, Spanish, Tagalog and Ukrainian. We're adding to this list all the time, so let us know if you have a request.
Yes, Spill operates in compliance with GDPR and UK data protection law. Spill is fully secure and therapy sessions are strictly confidential. Video sessions run on an end-to-end encrypted service and all messages to and from therapists are secure. We share aggregate usage data with the company (the number of people who have used Spill) but never names. Slack and MS Teams are only portals used to sign in to our confidential platform. No session content is ever visible to them, to Spill, or to your company.