Spill's employee assistance programme (EAP) for health & medical charities
Your team spends the day close to illness and loss, then goes home and tries to switch off. Hospice staff sit with families through the hardest weeks of their lives. Research teams carry fundraising pressure on top of stretched services. Spill gives everyone unlimited same-day therapy with counsellors trained in grief and burnout, so the people who care for others get proper care themselves.
Same day counselling sessions
Rolling 30 day contract
Unlimited access from £75 per month

Proudly supporting health charity teams across the UK





The unique pressures of health and medical charity work
Working alongside illness and loss takes a quiet toll, and fundraising pressure rarely lets up. Stretched services mean your team absorbs more than most. It shows across the sector: 30% of UK charities reported a rise in staff burnout or exhaustion over the past year (Pro Bono Economics / NTU, 2023).
Rising burnout
30% of UK charities reported a rise in staff burnout or exhaustion over the past year. (Pro Bono Economics / NTU, 2023)
Unmanageable workloads
Only 36% of charity workers feel their workload is achievable, down from 53% in 2019. (Charity Well, 2025)
Planning to leave
60% of charity workers plan to change job within the next year. (CharityJob Pay & Retention Report, 2024)
Support built for teams close to loss
Your team can't care for patients, families and supporters while running on empty. Proper mental health support keeps good people in post, protects the quality of your services and shows trustees you take staff welfare seriously.
Build emotional resilience
Give staff tools to manage workload stress and the emotional demands of the role.
More energy for the work that matters
When personal struggles are supported, people show up fully for pupils, students and causes.
Fewer stress-related absences
Early, unlimited support catches problems before they become long-term leave.
All-in-one EAP for your team
Unlimited counselling sessions
A confidential space for staff to process the emotional weight of the mission, from vicarious trauma to plain exhaustion, with a fully qualified therapist. Same-day availability, with no waiting lists, call backs or forms.


Self-guided wellbeing resources
A library of practical, evidence-based resources written by licensed therapists who understand the unique pressures charity workers face. Covering over 200 topics from burnout prevention to vicarious trauma and financial wellbeing, our online resources can be accessed at any time. They're a great first step for anyone who's not quite ready to speak to a counsellor directly.
Expert guidance and training
Practical, therapist-led training workshops designed to empower staff to spot mental health presentations within nurseries, schools and universities and know how to appropriately respond. Teachers can also check in with a Spill safeguarding clinician for advice at any time.

An EAP the way it should be
Proper mental health support that’s incredibly easy to access.
No hidden exclusions, no hoops to jump through, and no unexpected exit fees.
Spill
Other EAPs
Access
Slack, Teams or Email
Telephone helpline only
Counselling
Same day sessions
2+ week wait for sessions
Limits
Counselling sessions are unlimited
Limited to 6-8 sessions per year
Choice
Choose a specialist
Assigned a generalist counsellor
Exclusions
Every employee gets support
Mild or severe cases excluded
Contract
30 day rolling
1-5 year lock in
Your team is safe in our hands
Instant access
Support in just a few clicks. No waiting lists, callbacks or application forms
High quality care
We only hire the top 5% of registered counsellors who meet our high standards
Full privacy
Therapy sessions are fully confidential, we never see or record any conversations
Proud to be the UK's highest rated EAP for health & medical charities
More than 30,000 employees use Spill, including teams at some of the UK's best known charities and schools. But don't just take our word for it.

Spill is fantastic
Having Spill is such a privilege and it's such a fantastic tool. It's excellent whether you need real help now or just need some advice.

Brilliant therapists
My company subscribe to Spill as an employee benefit. I had two courses of 6 sessions throughout an extremely hard time for me.

It’s changed my life
My therapy sessions have genuinely transformed my life, how I manage my relationships and communicate. I cannot thank my company enough.

High quality counselling
Honestly cannot recommend Spill enough. Having access to high quality therapy through your workplace is extremely helpful.
Rated 4.9/5 based on over 100 reviews. Showing our 4 and 5 star reviews.

See Spill in action
Book a free 30 minute demo to hear more Spill’s features and get a tailored quote for your team
FAQs
Look for three things: counsellors who specialise in grief, vicarious trauma and burnout, a price you can defend to trustees, and no long lock-in. Spill fits all three. It's the UK's highest rated EAP on Trustpilot, with unlimited sessions, same-day availability and therapists from the top 5% of registered counsellors, working 7am to 9:30pm, seven days a week. It costs £75 a month for the whole team on a rolling 30 day contract, and supports over 30,000 employees. Cheaper helpline EAPs exist, but they usually cap support at 6 to 8 sessions, route staff through call centres and see usage of just 3 to 5%, so the money often buys very little.
Spill costs £75 a month for your whole team. For a hospice or research charity with 20 staff, that's £3.75 per person per month for unlimited counselling, same-day availability and access to the top 5% of registered counsellors. It's a rolling 30 day contract, so it's an easy line to defend to your board: no lock-in, cancel any time with 30 days' notice. Book a demo to see how it works.
An EAP is a benefit that gives your staff confidential mental health support, paid for by the charity. For health and medical teams, that means somewhere to process grief, proximity to illness and the pressure of stretched services. With Spill, anyone on your team can book a session with a qualified counsellor via Slack, MS Teams, SMS or email, often for the same day.
Health charity work means regular closeness to illness, death and grieving families, alongside relentless fundraising pressure. That combination wears people down slowly, and it's often the most committed staff who struggle first. The sector data reflects it: 30% of UK charities reported a rise in staff burnout or exhaustion over the past year (Pro Bono Economics / NTU, 2023). Support that's easy to reach makes a real difference.
Yes. Spill works well for small local health charities and hospices. There's no minimum team size, setup takes days rather than months, and it costs £75 a month for the whole team on a rolling 30 day contract you can cancel with 30 days' notice.
The charity sector has one of the highest turnover rates of any sector, at around 18% a year. Spill gives staff confidential, unlimited support that makes them feel genuinely cared for, which is linked to greater job satisfaction and longer tenure. That keeps the people who power your mission.
Yes. Spill's counselling is available the same day, including evenings and weekends, because plenty of people don't work standard office hours. Our therapists are available from as early as 7am GMT to as late as 9:30pm GMT, 7 days a week, with no health assessments, waiting lists or call-backs. Employees can access support via SMS, Slack, Microsoft Teams or email and book from their phone in a few clicks.
Spill offers therapy sessions in 15+ languages, so your team can speak freely with a counsellor that understands them best. Employees choose their preferred language from a drop-down when they book a session. We currently cover Armenian, Croatian, French, German, Greek, Hebrew, Hindi, Igbo, Italian, Polish, Portuguese, Russian, Slovenian, Spanish, Tagalog and Ukrainian. We're adding to this list all the time, so let us know if you have a request.
Yes, Spill operates in compliance with GDPR and UK data protection law. Spill is fully secure and therapy sessions are strictly confidential. Video sessions run on an end-to-end encrypted service and all messages to and from therapists are secure. We share aggregate usage data with the company (the number of people who have used Spill) but never names. Slack and MS Teams are only portals used to sign in to our confidential platform. No session content is ever visible to them, to Spill, or to your company.