Spill's employee assistance programme (EAP) for international aid charities
Aid work asks people to witness the world at its hardest and keep functioning. Deployment stress, difficult decisions in the field and the quiet weight of moral injury don't disappear when someone flies home. Spill gives aid teams unlimited therapy with counsellors who specialise in vicarious trauma, available same day, seven days a week, in 15+ languages, wherever your people are based.
Same day counselling sessions
Rolling 30 day contract
Unlimited access from £75 per month

Proudly supporting aid workers across the UK





The challenges aid workers carry home
Work in crisis and disaster settings leaves marks that a debrief can't always reach, and the pace rarely slows between deployments. Across the wider sector, only 36% of charity workers feel their workload is achievable, down from 53% in 2019 (Charity Well, 2025).
Rising burnout
30% of UK charities reported a rise in staff burnout or exhaustion over the past year. (Pro Bono Economics / NTU, 2023)
Unmanageable workloads
Only 36% of charity workers feel their workload is achievable, down from 53% in 2019. (Charity Well, 2025)
Planning to leave
60% of charity workers plan to change job within the next year. (CharityJob Pay & Retention Report, 2024)
Serious support for serious work
Your duty of care doesn't end when a deployment does. Structured mental health support helps staff process what they've seen, reduces attrition among experienced field workers and strengthens your welfare commitments to donors.
Build emotional resilience
Give staff tools to manage workload stress and the emotional demands of the role.
More energy for the work that matters
When personal struggles are supported, people show up fully for pupils, students and causes.
Fewer stress-related absences
Early, unlimited support catches problems before they become long-term leave.
All-in-one EAP for your team
Unlimited counselling sessions
A confidential space for staff to process the emotional weight of the mission, from vicarious trauma to plain exhaustion, with a fully qualified therapist. Same-day availability, with no waiting lists, call backs or forms.


Self-guided wellbeing resources
A library of practical, evidence-based resources written by licensed therapists who understand the unique pressures charity workers face. Covering over 200 topics from burnout prevention to vicarious trauma and financial wellbeing, our online resources can be accessed at any time. They're a great first step for anyone who's not quite ready to speak to a counsellor directly.
Expert guidance and training
Practical, therapist-led training workshops designed to empower staff to spot mental health presentations within nurseries, schools and universities and know how to appropriately respond. Teachers can also check in with a Spill safeguarding clinician for advice at any time.

An EAP the way it should be
Proper mental health support that’s incredibly easy to access.
No hidden exclusions, no hoops to jump through, and no unexpected exit fees.
Spill
Other EAPs
Access
Slack, Teams or Email
Telephone helpline only
Counselling
Same day sessions
2+ week wait for sessions
Limits
Counselling sessions are unlimited
Limited to 6-8 sessions per year
Choice
Choose a specialist
Assigned a generalist counsellor
Exclusions
Every employee gets support
Mild or severe cases excluded
Contract
30 day rolling
1-5 year lock in
Your team is safe in our hands
Instant access
Support in just a few clicks. No waiting lists, callbacks or application forms
High quality care
We only hire the top 5% of registered counsellors who meet our high standards
Full privacy
Therapy sessions are fully confidential, we never see or record any conversations
Proud to be the UK's highest rated EAP for international aid charities
More than 30,000 employees use Spill, including teams at some of the UK's best known charities and schools. But don't just take our word for it.

Spill is fantastic
Having Spill is such a privilege and it's such a fantastic tool. It's excellent whether you need real help now or just need some advice.

Brilliant therapists
My company subscribe to Spill as an employee benefit. I had two courses of 6 sessions throughout an extremely hard time for me.

It’s changed my life
My therapy sessions have genuinely transformed my life, how I manage my relationships and communicate. I cannot thank my company enough.

High quality counselling
Honestly cannot recommend Spill enough. Having access to high quality therapy through your workplace is extremely helpful.
Rated 4.9/5 based on over 100 reviews. Showing our 4 and 5 star reviews.

See Spill in action
Book a free 30 minute demo to hear more Spill’s features and get a tailored quote for your team
FAQs
Aid organisations should look for counsellors with genuine specialisms in vicarious trauma and grief, support that works across time zones and languages, and a contract without a 2 to 5 year lock-in. Spill covers all of it: therapists from the top 5% of registered counsellors, available 7am to 9:30pm GMT, seven days a week, with therapy in 15+ languages and unlimited sessions. It's the UK's highest rated EAP on Trustpilot and costs £75 a month for the whole team, rolling monthly. Traditional helpline EAPs are cheaper on paper, but session caps of 6 to 8, call centre triage and 3 to 5% usage make them a poor fit for this work.
Spill is £75 a month for the whole team. For a development organisation with 30 staff, that's £2.50 per person per month for unlimited counselling, same-day availability and therapy in 15+ languages. It's a rolling 30 day contract, so there's no long-term commitment to defend to your board or donors. Book a demo and see how it fits your duty of care.
An EAP gives your staff confidential mental health support, paid for by the organisation. For aid teams, that means proper counselling after difficult deployments, not a helpline script. Spill's counsellors include specialists in vicarious trauma and grief, sessions are unlimited, and staff can book via Slack, MS Teams, SMS or email from wherever they're working.
Exposure to crisis zones, deployment stress and moral injury accumulate quietly, and many aid workers only notice the weight once they're home. The wider sector is stretched too: only 36% of charity workers feel their workload is achievable, down from 53% in 2019 (Charity Well, 2025). Timely, specialist therapy helps people process hard experiences before they harden into something worse.
Yes. Small aid and relief charities use Spill just as easily as large ones. No minimum team size, live within days, £75 a month for the whole team, and a rolling 30 day contract with no lock-in. Therapy in 15+ languages helps distributed teams too.
The charity sector has one of the highest turnover rates of any sector, at around 18% a year. Spill gives staff confidential, unlimited support that makes them feel genuinely cared for, which is linked to greater job satisfaction and longer tenure. That keeps the people who power your mission.
Yes. Spill's counselling is available the same day, including evenings and weekends, because plenty of people don't work standard office hours. Our therapists are available from as early as 7am GMT to as late as 9:30pm GMT, 7 days a week, with no health assessments, waiting lists or call-backs. Employees can access support via SMS, Slack, Microsoft Teams or email and book from their phone in a few clicks.
Spill offers therapy sessions in 15+ languages, so your team can speak freely with a counsellor that understands them best. Employees choose their preferred language from a drop-down when they book a session. We currently cover Armenian, Croatian, French, German, Greek, Hebrew, Hindi, Igbo, Italian, Polish, Portuguese, Russian, Slovenian, Spanish, Tagalog and Ukrainian. We're adding to this list all the time, so let us know if you have a request.
Yes, Spill operates in compliance with GDPR and UK data protection law. Spill is fully secure and therapy sessions are strictly confidential. Video sessions run on an end-to-end encrypted service and all messages to and from therapists are secure. We share aggregate usage data with the company (the number of people who have used Spill) but never names. Slack and MS Teams are only portals used to sign in to our confidential platform. No session content is ever visible to them, to Spill, or to your company.