Spill's employee assistance programme (EAP) for lenders & brokers
Rates move, demand swings, and commission follows both. Lending teams ride that rollercoaster while talking daily to customers stressed about money, and it's exhausting in a way that doesn't show on a pipeline report. Spill, trusted by 30,000+ employees, gives your team same-day therapy that's fully confidential, with no referral step and no names shared, for £75 a month across the whole company.
Same day counselling sessions
Rolling 30 day contract
Unlimited access from £75 per month

Proudly supporting lending teams across the UK





The strain behind every rate change
74% of chartered accountants reported some form of burnout in the past year (caba / ICAEW, 2024), and lending has its own accelerants: commission that rises and falls with the market, demand that swings on every rate decision, and customers who are often stressed, stretched or scared about money.
Widespread burnout
74% of chartered accountants reported some form of burnout in the past year. (caba / ICAEW, 2024)
Depression diagnosed
32% of chartered accountants have been diagnosed with or self-identified depression. (caba, 2024)
Rethinking careers
41% say burnout has made them consider changing careers or leaving the profession. (caba, 2024)
Why lenders and brokers choose Spill
Commission pressure pushes people to keep going long past the point they should ask for help, and then they leave. Spill catches that early, protecting your pipeline, your customer conversations and your best performers.
Perform under pressure, sustainably
Help your people manage deadline pressure and perfectionism without burning out.
Protect focus and judgement
Clear heads make better decisions for clients, especially in high-stakes weeks.
Reduce quiet absence
Presenteeism and sick days both fall when people have somewhere to take the pressure.
All-in-one EAP for your team
Unlimited counselling sessions
A completely confidential space to take the pressure, with a fully qualified therapist and no referral step anyone at work can see. Same-day availability from early morning to late evening, seven days a week.


Self-guided wellbeing resources
A library of practical, evidence-based resources written by licensed therapists who understand the unique pressures finance workers face. Covering over 200 topics from burnout prevention to perfectionism and financial wellbeing, our online resources can be accessed at any time. They're a great first step for anyone who's not quite ready to speak to a counsellor directly.
Expert guidance and training
Practical, therapist-led training workshops designed to empower staff to spot mental health presentations within nurseries, schools and universities and know how to appropriately respond. Teachers can also check in with a Spill safeguarding clinician for advice at any time.

An EAP the way it should be
Proper mental health support that’s incredibly easy to access.
No hidden exclusions, no hoops to jump through, and no unexpected exit fees.
Spill
Other EAPs
Access
Slack, Teams or Email
Telephone helpline only
Counselling
Same day sessions
2+ week wait for sessions
Limits
Counselling sessions are unlimited
Limited to 6-8 sessions per year
Choice
Choose a specialist
Assigned a generalist counsellor
Exclusions
Every employee gets support
Mild or severe cases excluded
Contract
30 day rolling
1-5 year lock in
Your team is safe in our hands
Instant access
Support in just a few clicks. No waiting lists, callbacks or application forms
High quality care
We only hire the top 5% of registered counsellors who meet our high standards
Full privacy
Therapy sessions are fully confidential, we never see or record any conversations
Proud to be the UK's highest rated EAP for lenders & brokers
Over 30,000 employees use Spill, from boutique firms to household names. But don't just take our word for it.

Spill is fantastic
Having Spill is such a privilege and it's such a fantastic tool. It's excellent whether you need real help now or just need some advice.

Brilliant therapists
My company subscribe to Spill as an employee benefit. I had two courses of 6 sessions throughout an extremely hard time for me.

It’s changed my life
My therapy sessions have genuinely transformed my life, how I manage my relationships and communicate. I cannot thank my company enough.

High quality counselling
Honestly cannot recommend Spill enough. Having access to high quality therapy through your workplace is extremely helpful.
Rated 4.9/5 based on over 100 reviews. Showing our 4 and 5 star reviews.

See Spill in action
Book a free 30 minute demo to hear more Spill’s features and get a tailored quote for your team
FAQs
Judge any EAP on three things. Whether people trust it: Spill has no referral step and shares only aggregate data, so brokers on commission can get help without anyone at work knowing. Whether it matches properly: Spill pairs people with specialists from the top 5% of counsellors, whether the issue is money stress at home or pressure at work. And whether it lasts: Spill has no session caps, with same-day sessions bookable through Slack, MS Teams, SMS or email. iwoca, Selina Finance and Haysto all use Spill, the UK's highest rated EAP on Trustpilot. The honest caveat: traditional helpline EAPs are cheaper per head, but with call centres and 6 to 8 session caps, usage typically sits at 3 to 5%.
£75 a month for the whole team, full stop. For a 20-person brokerage, that's £3.75 per person per month, and it includes unlimited same-day sessions rather than a capped phone line. There's no setup fee, and the rolling 30 day contract means you're never locked in the way you would be with a traditional EAP's 2 to 5 year term. Book a demo to see it live.
Spill is an EAP your team will actually use. Anyone can book therapy through Slack, MS Teams, SMS or email and often be seen the same day, with sessions running 7am to 9:30pm GMT, seven days a week, in 15+ languages. Therapists come from the top 5% of counsellors, sessions are unlimited, and employers only ever see aggregate usage data.
When rates jump, demand swings and so does income, and your team fields calls from customers who are frightened about their finances. That combination grinds people down: 74% of chartered accountants reported burnout in the past year (caba / ICAEW, 2024), and lending teams face many of the same pressures. Spill offers same-day support, so a hard month doesn't become a health problem.
Yes. Small brokerages run Spill without any minimum headcount: £75 a month covers the whole team, whether that's four people or forty. You can launch in days, and the 30 day rolling contract keeps the commitment as light as the setup.
Turnover in financial and insurance activities runs at around 27% a year, and burnout is a leading driver. Spill gives staff confidential, unlimited support that makes them feel genuinely cared for, which is linked to greater job satisfaction and longer tenure.
Yes. Spill's counselling is available the same day, including evenings and weekends, because plenty of people don't work standard office hours. Our therapists are available from as early as 7am GMT to as late as 9:30pm GMT, 7 days a week, with no health assessments, waiting lists or call-backs. Employees can access support via SMS, Slack, Microsoft Teams or email and book from their phone in a few clicks.
Spill offers therapy sessions in 15+ languages, so your team can speak freely with a counsellor that understands them best. Employees choose their preferred language from a drop-down when they book a session. We currently cover Armenian, Croatian, French, German, Greek, Hebrew, Hindi, Igbo, Italian, Polish, Portuguese, Russian, Slovenian, Spanish, Tagalog and Ukrainian. We're adding to this list all the time, so let us know if you have a request.
Yes, Spill operates in compliance with GDPR and UK data protection law. Spill is fully secure and therapy sessions are strictly confidential. Video sessions run on an end-to-end encrypted service and all messages to and from therapists are secure. We share aggregate usage data with the company (the number of people who have used Spill) but never names. Slack and MS Teams are only portals used to sign in to our confidential platform. No session content is ever visible to them, to Spill, or to your company.