Spill's employee assistance programme (EAP) for lenders & brokers

Rates move, demand swings, and commission follows both. Lending teams ride that rollercoaster while talking daily to customers stressed about money, and it's exhausting in a way that doesn't show on a pipeline report. Spill, trusted by 30,000+ employees, gives your team same-day therapy that's fully confidential, with no referral step and no names shared, for £75 a month across the whole company.

Same day counselling sessions

Rolling 30 day contract

Unlimited access from £75 per month

Lenders & brokers

Proudly supporting lending teams across the UK

The strain behind every rate change

74% of chartered accountants reported some form of burnout in the past year (caba / ICAEW, 2024), and lending has its own accelerants: commission that rises and falls with the market, demand that swings on every rate decision, and customers who are often stressed, stretched or scared about money.

Widespread burnout

74% of chartered accountants reported some form of burnout in the past year. (caba / ICAEW, 2024)

Depression diagnosed

32% of chartered accountants have been diagnosed with or self-identified depression. (caba, 2024)

Rethinking careers

41% say burnout has made them consider changing careers or leaving the profession. (caba, 2024)

Why lenders and brokers choose Spill

Commission pressure pushes people to keep going long past the point they should ask for help, and then they leave. Spill catches that early, protecting your pipeline, your customer conversations and your best performers.

Perform under pressure, sustainably

Help your people manage deadline pressure and perfectionism without burning out.

Protect focus and judgement

Clear heads make better decisions for clients, especially in high-stakes weeks.

Reduce quiet absence

Presenteeism and sick days both fall when people have somewhere to take the pressure.

All-in-one EAP for your team

An EAP the way it should be

Proper mental health support that’s incredibly easy to access.
No hidden exclusions, no hoops to jump through, and no unexpected exit fees.

Spill

Other EAPs

Access

Slack, Teams or Email

Telephone helpline only

Counselling

Same day sessions

2+ week wait for sessions

Limits

Counselling sessions are unlimited

Limited to 6-8 sessions per year

Choice

Choose a specialist

Assigned a generalist counsellor

Exclusions

Every employee gets support

Mild or severe cases excluded

Contract

30 day rolling

1-5 year lock in

Your team is safe in our hands

Instant access

Support in just a few clicks. No waiting lists, callbacks or application forms

High quality care

We only hire the top 5% of registered counsellors who meet our high standards

Full privacy

Therapy sessions are fully confidential, we never see or record any conversations

Proud to be the UK's highest rated EAP for lenders & brokers

Over 30,000 employees use Spill, from boutique firms to household names. But don't just take our word for it.

Spill is fantastic

Having Spill is such a privilege and it's such a fantastic tool. It's excellent whether you need real help now or just need some advice.

Naomi Chilton
1 October

Brilliant therapists

My company subscribe to Spill as an employee benefit. I had two courses of 6 sessions throughout an extremely hard time for me.

Beth Walters
22 January

It’s changed my life

My therapy sessions have genuinely transformed my life, how I manage my relationships and communicate. I cannot thank my company enough.

Naomi Chilton
17 March

High quality counselling

Honestly cannot recommend Spill enough. Having access to high quality therapy through your workplace is extremely helpful.

Ania
11 December

Rated 4.9/5 based on over 100 reviews. Showing our 4 and 5 star reviews.

See Spill in action

Book a free 30 minute demo to hear more Spill’s features and get a tailored quote for your team

Book a demo

FAQs

What's the best EAP for lenders and mortgage brokers?
How much does an EAP cost for a lending team?
What is an employee assistance programme (EAP) for lending teams?
How does working in lenders & brokers affect mental health?
Does Spill work for smaller teams in lenders & brokers?
How does Spill help finance firms retain people?
Can finance staff access Spill outside of working hours?
What languages do you cover?
Is Spill compliant with UK data protection and GDPR requirements for finance employers?