Spill's employee assistance programme (EAP) for mental health charities

There's a strange irony in mental health work: the people answering crisis lines and holding others through their worst days often have nowhere to take their own. Crisis-line exposure and constant emotional load add up, shift after shift. Spill gives your team the same quality of care they give everyone else: unlimited therapy, same-day availability, and counsellors who specialise in vicarious trauma and burnout.

Same day counselling sessions

Rolling 30 day contract

Unlimited access from £75 per month

Mental health charities

Proudly supporting mental health charity teams across the UK

When the supporters go unsupported

Crisis work concentrates emotional load: every shift can include someone's worst day, and the residue accumulates. Meanwhile the sector loses people fast, with charity turnover running at around 18% a year, among the highest of any sector (XpertHR, 2022).

Rising burnout

30% of UK charities reported a rise in staff burnout or exhaustion over the past year. (Pro Bono Economics / NTU, 2023)

Unmanageable workloads

Only 36% of charity workers feel their workload is achievable, down from 53% in 2019. (Charity Well, 2025)

Planning to leave

60% of charity workers plan to change job within the next year. (CharityJob Pay & Retention Report, 2024)

Give your team what they give others

Your credibility rests on practising what you campaign for. Supporting your own staff's mental health properly keeps experienced listeners on your lines, protects service quality and shows funders and trustees that your values start at home.

Build emotional resilience

Give staff tools to manage workload stress and the emotional demands of the role.

More energy for the work that matters

When personal struggles are supported, people show up fully for pupils, students and causes.

Fewer stress-related absences

Early, unlimited support catches problems before they become long-term leave.

All-in-one EAP for your team

An EAP the way it should be

Proper mental health support that’s incredibly easy to access.
No hidden exclusions, no hoops to jump through, and no unexpected exit fees.

Spill

Other EAPs

Access

Slack, Teams or Email

Telephone helpline only

Counselling

Same day sessions

2+ week wait for sessions

Limits

Counselling sessions are unlimited

Limited to 6-8 sessions per year

Choice

Choose a specialist

Assigned a generalist counsellor

Exclusions

Every employee gets support

Mild or severe cases excluded

Contract

30 day rolling

1-5 year lock in

Your team is safe in our hands

Instant access

Support in just a few clicks. No waiting lists, callbacks or application forms

High quality care

We only hire the top 5% of registered counsellors who meet our high standards

Full privacy

Therapy sessions are fully confidential, we never see or record any conversations

Proud to be the UK's highest rated EAP for mental health charities

More than 30,000 employees use Spill, including teams at some of the UK's best known charities and schools. But don't just take our word for it.

Spill is fantastic

Having Spill is such a privilege and it's such a fantastic tool. It's excellent whether you need real help now or just need some advice.

Naomi Chilton
1 October

Brilliant therapists

My company subscribe to Spill as an employee benefit. I had two courses of 6 sessions throughout an extremely hard time for me.

Beth Walters
22 January

It’s changed my life

My therapy sessions have genuinely transformed my life, how I manage my relationships and communicate. I cannot thank my company enough.

Naomi Chilton
17 March

High quality counselling

Honestly cannot recommend Spill enough. Having access to high quality therapy through your workplace is extremely helpful.

Ania
11 December

Rated 4.9/5 based on over 100 reviews. Showing our 4 and 5 star reviews.

See Spill in action

Book a free 30 minute demo to hear more Spill’s features and get a tailored quote for your team

Book a demo

FAQs

What's the best EAP for mental health charities?
How much does an EAP cost for mental health charities?
What is an employee assistance programme (EAP) for mental health charity teams?
How does working in mental health charities affect mental health?
Does Spill work for smaller teams in mental health charities?
How does Spill help charities retain staff?
Can charity staff access Spill outside of working hours?
What languages do you cover?
Is Spill compliant with UK data protection and GDPR requirements for charity employers?