Spill's employee assistance programme (EAP) for plumbers & gas engineers
When did one of your engineers last get a full night's sleep in callout season? Emergency jobs, gas work where mistakes aren't an option, and days that never go to plan take a real toll. Spill gets any of your team a therapy session the same day, booked privately by text from their own phone. No forms, nobody at the firm knows, £75 a month for everyone.
Same day counselling sessions
Rolling 30 day contract
Unlimited access from £75 per month

Proudly supporting plumbers and gas engineers across the UK





The strain behind emergency callouts and gas work
58% of built-environment workers experience stress often (CIOB, 2025). For plumbers and gas engineers, it's not hard to see why: emergency callouts at all hours, safety-critical gas work where errors carry real consequences, and days that get rewritten by the first phone call. That kind of unpredictability wears people down faster than any single hard job.
Suicide risk
Men in construction are 3.7x more likely to die by suicide than the male national average. (ONS, via Mates in Mind 2022)
Daily stress
58% of built-environment workers experience stress often, and 50% experience anxiety often. (CIOB, 2025)
Two lives a day
On average, two construction workers take their own life every working day in the UK. (Lighthouse Construction Industry Charity, 2024)
Why supported engineers do better work
Tired engineers make mistakes, and in gas work mistakes are serious. Support that's private and reachable from any phone gets used early, before stress turns into errors, absence or a good engineer handing in their notice.
Build resilience on the front line
Give your team practical tools to handle rush-hour pressure, difficult customers and long days on their feet.
Keep the team sharp
Staff who get support for personal and work struggles bring more energy to every shift.
Cut short-notice absence
Early support stops small struggles snowballing into last-minute call-outs and long sick leave.
All-in-one EAP for your team
Unlimited counselling sessions
A completely private way for site and office staff to talk to a qualified therapist, booked by SMS or email with no forms and nobody on site any the wiser. Same-day sessions from 7am to 9:30pm, seven days a week.


Self-guided wellbeing resources
A library of practical, evidence-based resources written by licensed therapists who understand the unique pressures construction workers face. Covering over 200 topics from stress and anxiety to financial wellbeing and sleep, our online resources can be accessed at any time. They're a great first step for anyone who's not quite ready to speak to a counsellor directly.
Expert guidance and training
Practical, therapist-led training workshops designed to empower staff to spot mental health presentations within nurseries, schools and universities and know how to appropriately respond. Teachers can also check in with a Spill safeguarding clinician for advice at any time.

An EAP the way it should be
Proper mental health support that’s incredibly easy to access.
No hidden exclusions, no hoops to jump through, and no unexpected exit fees.
Spill
Other EAPs
Access
Slack, Teams or Email
Telephone helpline only
Counselling
Same day sessions
2+ week wait for sessions
Limits
Counselling sessions are unlimited
Limited to 6-8 sessions per year
Choice
Choose a specialist
Assigned a generalist counsellor
Exclusions
Every employee gets support
Mild or severe cases excluded
Contract
30 day rolling
1-5 year lock in
Your team is safe in our hands
Instant access
Support in just a few clicks. No waiting lists, callbacks or application forms
High quality care
We only hire the top 5% of registered counsellors who meet our high standards
Full privacy
Therapy sessions are fully confidential, we never see or record any conversations
Proud to be the UK's highest rated EAP for plumbers & gas engineers
Over 30,000 employees use (and love) Spill, from independent venues to national brands. But don't just take our word for it.

Spill is fantastic
Having Spill is such a privilege and it's such a fantastic tool. It's excellent whether you need real help now or just need some advice.

Brilliant therapists
My company subscribe to Spill as an employee benefit. I had two courses of 6 sessions throughout an extremely hard time for me.

It’s changed my life
My therapy sessions have genuinely transformed my life, how I manage my relationships and communicate. I cannot thank my company enough.

High quality counselling
Honestly cannot recommend Spill enough. Having access to high quality therapy through your workplace is extremely helpful.
Rated 4.9/5 based on over 100 reviews. Showing our 4 and 5 star reviews.

See Spill in action
Book a free 30 minute demo to hear more Spill’s features and get a tailored quote for your team
FAQs
The best EAP for a plumbing and heating firm is the one your engineers will use at 9pm after a brutal callout, not the one that looks good in a policy document. Look for four things: complete privacy, so nobody at the firm knows who's booked; access from any phone, because your engineers are in vans and lofts, not at desks; unlimited sessions; and cover for subcontractors on your books. Spill offers all of that, with same-day sessions from the top 5% of counsellors, 7am to 9:30pm, seven days a week, and it's the UK's highest rated EAP on Trustpilot. Traditional helpline EAPs are cheaper, but their call centres and 6 to 8 session caps mean only 3 to 5% of staff ever use them.
Spill is a flat £75 a month for your whole team. For a plumbing and heating firm of 10, that's £7.50 per engineer per month, covering unlimited same-day sessions, seven days a week, with subcontractors on your books included. There's no lock-in, just a rolling 30 day contract you can cancel any time. Book a demo to see how it works.
Spill gives everyone at your firm unlimited access to top therapists, without the call centres or session caps of a traditional EAP. Engineers book by text from any phone, get a same-day session between 7am and 9:30pm any day of the week, and nobody at work knows they've used it. It covers employed staff and subcontractors on your books, with support available in 15+ languages.
It takes pressure out of a job that's full of it. 58% of built-environment workers experience stress often (CIOB, 2025), and for plumbers and gas engineers the drivers are obvious: emergency callouts, safety-critical gas work, and days that never go to plan. Same-day, private sessions mean engineers can deal with a rough patch that week, not after a six-week wait, and before it shows up in their work.
Definitely. Small plumbing and heating firms and sole traders with a few staff use Spill exactly as bigger companies do. No minimum headcount, £75 a month for the whole team, live within days, and a rolling 30 day contract so you're never tied in.
Construction turnover runs at around 35% a year, and mental ill-health drives significant absence and lost talent. Spill gives workers confidential, unlimited support that's easy to access from a phone. Feeling genuinely cared for is linked to better retention.
Yes. Spill's counselling is available the same day, including evenings and weekends, because plenty of people don't work standard office hours. Our therapists are available from as early as 7am GMT to as late as 9:30pm GMT, 7 days a week, with no health assessments, waiting lists or call-backs. Employees can access support via SMS, Slack, Microsoft Teams or email and book from their phone in a few clicks.
Spill offers therapy sessions in 15+ languages, so your team can speak freely with a counsellor that understands them best. Employees choose their preferred language from a drop-down when they book a session. We currently cover Armenian, Croatian, French, German, Greek, Hebrew, Hindi, Igbo, Italian, Polish, Portuguese, Russian, Slovenian, Spanish, Tagalog and Ukrainian. We're adding to this list all the time, so let us know if you have a request.
Yes, Spill operates in compliance with GDPR and UK data protection law. Spill is fully secure and therapy sessions are strictly confidential. Video sessions run on an end-to-end encrypted service and all messages to and from therapists are secure. We share aggregate usage data with the company (the number of people who have used Spill) but never names. Slack and MS Teams are only portals used to sign in to our confidential platform. No session content is ever visible to them, to Spill, or to your company.