Spill's employee assistance programme (EAP) for pubs & bars
Last orders gets called, the doors close, and your bar team still has two hours of cleaning down before the night bus home. Late closes, difficult customers and the blur between social life and shift work take a real toll. Spill gives your team same-day therapy that fits around shifts, booked by SMS with no desk or work email needed, all for £75 a month for the whole team.
Same day counselling sessions
Rolling 30 day contract
Unlimited access from £75 per month

Proudly supporting bar teams across the UK





The mental health pressures behind the bar
Staff turnover runs at around 47% in bars and 39% in restaurants, with 61% of leavers citing poor mental health as a factor. Late finishes, drunk customers and a job that swallows your social life all add up. Support that actually fits the work makes a real difference.
Work/life imbalance
95% of workers struggle to switch off after work, feeling constantly stressed.
Long hours
62% of employees feel burnout on a daily basis due to the number of hours worked.
High staff turnover
53% of current hospitality professionals are looking to leave their current roles.
Why pubs and bars choose Spill
Replacing a trained bartender costs time, money and team morale. When staff can talk to a therapist before problems become resignations, you keep good people longer and service stays sharp on the busiest nights.
Build resilience on the front line
Give your team practical tools to handle rush-hour pressure, difficult customers and long days on their feet.
Keep the team sharp
Staff who get support for personal and work struggles bring more energy to every shift.
Cut short-notice absence
Early support stops small struggles snowballing into last-minute call-outs and long sick leave.
All-in-one EAP for your team
Unlimited counselling sessions
Somewhere private for kitchen and floor staff to offload after a brutal service, with a fully qualified therapist rather than a helpline script. Sessions are available the same day, before opening, after close and at weekends, with no waiting lists or forms.


Self-guided wellbeing resources
A library of practical, evidence-based resources written by licensed therapists who understand the unique pressures hospitality workers face. Covering over 200 topics from burnout prevention to financial wellbeing and sleep, our online resources can be accessed at any time. They're a great first step for anyone who's not quite ready to speak to a counsellor directly.
Expert guidance and training
Practical, therapist-led training workshops designed to empower staff to spot mental health presentations within nurseries, schools and universities and know how to appropriately respond. Teachers can also check in with a Spill safeguarding clinician for advice at any time.

An EAP the way it should be
Proper mental health support that’s incredibly easy to access.
No hidden exclusions, no hoops to jump through, and no unexpected exit fees.
Spill
Other EAPs
Access
Slack, Teams or Email
Telephone helpline only
Counselling
Same day sessions
2+ week wait for sessions
Limits
Counselling sessions are unlimited
Limited to 6-8 sessions per year
Choice
Choose a specialist
Assigned a generalist counsellor
Exclusions
Every employee gets support
Mild or severe cases excluded
Contract
30 day rolling
1-5 year lock in
Your team is safe in our hands
Instant access
Support in just a few clicks. No waiting lists, callbacks or application forms
High quality care
We only hire the top 5% of registered counsellors who meet our high standards
Full privacy
Therapy sessions are fully confidential, we never see or record any conversations
Proud to be the UK's highest rated EAP for pubs & bars
Over 30,000 employees use (and love) Spill, from independent venues to national brands. But don't just take our word for it.

Spill is fantastic
Having Spill is such a privilege and it's such a fantastic tool. It's excellent whether you need real help now or just need some advice.

Brilliant therapists
My company subscribe to Spill as an employee benefit. I had two courses of 6 sessions throughout an extremely hard time for me.

It’s changed my life
My therapy sessions have genuinely transformed my life, how I manage my relationships and communicate. I cannot thank my company enough.

High quality counselling
Honestly cannot recommend Spill enough. Having access to high quality therapy through your workplace is extremely helpful.
Rated 4.9/5 based on over 100 reviews. Showing our 4 and 5 star reviews.

See Spill in action
Book a free 30 minute demo to hear more Spill’s features and get a tailored quote for your team
FAQs
The best EAP for a pub or bar fits the reality of the job: it works around late shifts, it's bookable from a phone by SMS rather than a work laptop, and it doesn't cap sessions just as someone starts to open up. Spill ticks all three. Therapists are available 7am to 9:30pm, seven days a week, sessions are unlimited and usually same-day, and Spill only works with the top 5% of counsellors who apply. It's also the UK's highest rated EAP on Trustpilot. Traditional helpline EAPs look cheaper on paper, but with call centres, 6 to 8 session caps and usage rates of just 3 to 5%, most bar teams never actually use them.
Spill costs £75 a month for your whole team, on a rolling 30 day contract with no lock-in. For a 15-person pub team, that works out at £5 per person per month, and it includes unlimited therapy sessions rather than a capped allowance. There's no setup fee and you can cancel any month. Book a demo and we'll show you how it works for your venue.
An employee assistance programme gives your team confidential mental health support, paid for by the business. With Spill, that means unlimited one-to-one therapy sessions, usually available same-day, with therapists working 7am to 9:30pm every day of the week. Bar staff book by SMS, Slack, MS Teams or email, so nobody needs a desk or a work inbox to get help.
Bar work asks a lot: late closes, difficult customers and shifts that eat into the social life everyone else takes for granted. It shows in the numbers, with turnover around 47% in bars and 61% of leavers citing poor mental health as a factor. Regular access to therapy helps staff manage stress before it turns into burnout or a resignation letter.
Yes, independent pubs and single venues are very welcome. Spill launches in days, not months, costs £75 a month for the whole team, and there's no minimum team size or long contract. Plenty of small hospitality businesses use it alongside the 30,000+ employees on Spill overall.
Staff turnover in hospitality runs at around 47% in bars and 39% in restaurants, with 61% of leavers citing poor mental health as a leading factor. Spill gives your team confidential, professional support that makes them feel genuinely cared for, which research consistently links to greater job satisfaction and longer tenure.
Yes. Spill's counselling is available the same day, including evenings and weekends, because plenty of people don't work standard office hours. Our therapists are available from as early as 7am GMT to as late as 9:30pm GMT, 7 days a week, with no health assessments, waiting lists or call-backs. Employees can access support via SMS, Slack, Microsoft Teams or email and book from their phone in a few clicks.
Spill offers therapy sessions in 15+ languages, so your team can speak freely with a counsellor that understands them best. Employees choose their preferred language from a drop-down when they book a session. We currently cover Armenian, Croatian, French, German, Greek, Hebrew, Hindi, Igbo, Italian, Polish, Portuguese, Russian, Slovenian, Spanish, Tagalog and Ukrainian. We're adding to this list all the time, so let us know if you have a request.
Yes, Spill operates in compliance with GDPR and UK data protection law. Spill is fully secure and therapy sessions are strictly confidential. Video sessions run on an end-to-end encrypted service and all messages to and from therapists are secure. We share aggregate usage data with the company (the number of people who have used Spill) but never names. Slack and MS Teams are only portals used to sign in to our confidential platform. No session content is ever visible to them, to Spill, or to your company.