Spill's employee assistance programme (EAP) for restaurants
Split shifts that cut your day in two. Service that runs on adrenaline, and a kitchen culture that says push through. Restaurant work is intense, and staff carry it home with them. Spill gives your team unlimited same-day therapy that fits around service, booked by SMS from the staff room, for £75 a month covering the whole team.
Same day counselling sessions
Rolling 30 day contract
Unlimited access from £75 per month

Proudly supporting restaurant staff across the UK





What restaurant work does to mental health
62% of hospitality employees feel burnout on a daily basis due to hours worked. In restaurants, that's the double shift, the fully booked Saturday and the pressure to keep smiling through service. Burnout builds quietly, then walks out the door in an apron.
Work/life imbalance
95% of workers struggle to switch off after work, feeling constantly stressed.
Long hours
62% of employees feel burnout on a daily basis due to the number of hours worked.
High staff turnover
53% of current hospitality professionals are looking to leave their current roles.
The business case for restaurants
Every chef or waiter who burns out and leaves costs you recruitment, training and covers gone wrong while the new person learns the ropes. Supported teams stay longer and hold service standards on the hardest nights.
Build resilience on the front line
Give your team practical tools to handle rush-hour pressure, difficult customers and long days on their feet.
Keep the team sharp
Staff who get support for personal and work struggles bring more energy to every shift.
Cut short-notice absence
Early support stops small struggles snowballing into last-minute call-outs and long sick leave.
All-in-one EAP for your team
Unlimited counselling sessions
Somewhere private for kitchen and floor staff to offload after a brutal service, with a fully qualified therapist rather than a helpline script. Sessions are available the same day, before opening, after close and at weekends, with no waiting lists or forms.


Self-guided wellbeing resources
A library of practical, evidence-based resources written by licensed therapists who understand the unique pressures hospitality workers face. Covering over 200 topics from burnout prevention to financial wellbeing and sleep, our online resources can be accessed at any time. They're a great first step for anyone who's not quite ready to speak to a counsellor directly.
Expert guidance and training
Practical, therapist-led training workshops designed to empower staff to spot mental health presentations within nurseries, schools and universities and know how to appropriately respond. Teachers can also check in with a Spill safeguarding clinician for advice at any time.

An EAP the way it should be
Proper mental health support that’s incredibly easy to access.
No hidden exclusions, no hoops to jump through, and no unexpected exit fees.
Spill
Other EAPs
Access
Slack, Teams or Email
Telephone helpline only
Counselling
Same day sessions
2+ week wait for sessions
Limits
Counselling sessions are unlimited
Limited to 6-8 sessions per year
Choice
Choose a specialist
Assigned a generalist counsellor
Exclusions
Every employee gets support
Mild or severe cases excluded
Contract
30 day rolling
1-5 year lock in
Your team is safe in our hands
Instant access
Support in just a few clicks. No waiting lists, callbacks or application forms
High quality care
We only hire the top 5% of registered counsellors who meet our high standards
Full privacy
Therapy sessions are fully confidential, we never see or record any conversations
Proud to be the UK's highest rated EAP for restaurants
Over 30,000 employees use (and love) Spill, from independent venues to national brands. But don't just take our word for it.

Spill is fantastic
Having Spill is such a privilege and it's such a fantastic tool. It's excellent whether you need real help now or just need some advice.

Brilliant therapists
My company subscribe to Spill as an employee benefit. I had two courses of 6 sessions throughout an extremely hard time for me.

It’s changed my life
My therapy sessions have genuinely transformed my life, how I manage my relationships and communicate. I cannot thank my company enough.

High quality counselling
Honestly cannot recommend Spill enough. Having access to high quality therapy through your workplace is extremely helpful.
Rated 4.9/5 based on over 100 reviews. Showing our 4 and 5 star reviews.

See Spill in action
Book a free 30 minute demo to hear more Spill’s features and get a tailored quote for your team
FAQs
Judge an EAP for restaurant staff on three things: does it work around split shifts and late finishes, can staff book from a phone by SMS without a desk or work email, and are sessions uncapped so support doesn't stop after a handful of calls. Spill offers all three, with therapists available 7am to 9:30pm, seven days a week, sessions that are unlimited and usually same-day, and only the top 5% of counsellors who apply. It's the UK's highest rated EAP on Trustpilot and supports 30,000+ employees. Traditional helpline EAPs come with call centres, 6 to 8 session caps and 2 to 5 year lock-ins, which is partly why only 3 to 5% of staff ever use them.
£75 a month for your whole team, whatever they need. For a 20-person restaurant, that's £3.75 per person per month, including unlimited therapy sessions rather than a capped allowance. The contract is a rolling 30 days, so there's no multi-year lock-in and you can cancel whenever you like. Book a demo to see how it would work for your restaurant.
An EAP is confidential mental health support your restaurant pays for so staff don't have to. Spill's version gives everyone, front of house and kitchen, unlimited therapy sessions with same-day availability and therapists working 7am to 9:30pm daily. Staff book through SMS, Slack, MS Teams or email, and sessions happen in 15+ languages, which matters for many kitchen teams.
Service pressure, split shifts and kitchen-culture intensity all take their toll, and 62% of hospitality employees feel burnout on a daily basis due to hours worked. Left unsupported, that shows up as short tempers on the pass, sick days and resignations mid-season. Regular therapy gives staff somewhere to offload before the pressure boils over.
Absolutely. Independent restaurants are welcome, with no minimum team size and no long contract. Spill costs £75 a month for the whole team and launches in days, so you could have support in place before the weekend service. Small teams often see the biggest difference.
Staff turnover in hospitality runs at around 47% in bars and 39% in restaurants, with 61% of leavers citing poor mental health as a leading factor. Spill gives your team confidential, professional support that makes them feel genuinely cared for, which research consistently links to greater job satisfaction and longer tenure.
Yes. Spill's counselling is available the same day, including evenings and weekends, because plenty of people don't work standard office hours. Our therapists are available from as early as 7am GMT to as late as 9:30pm GMT, 7 days a week, with no health assessments, waiting lists or call-backs. Employees can access support via SMS, Slack, Microsoft Teams or email and book from their phone in a few clicks.
Spill offers therapy sessions in 15+ languages, so your team can speak freely with a counsellor that understands them best. Employees choose their preferred language from a drop-down when they book a session. We currently cover Armenian, Croatian, French, German, Greek, Hebrew, Hindi, Igbo, Italian, Polish, Portuguese, Russian, Slovenian, Spanish, Tagalog and Ukrainian. We're adding to this list all the time, so let us know if you have a request.
Yes, Spill operates in compliance with GDPR and UK data protection law. Spill is fully secure and therapy sessions are strictly confidential. Video sessions run on an end-to-end encrypted service and all messages to and from therapists are secure. We share aggregate usage data with the company (the number of people who have used Spill) but never names. Slack and MS Teams are only portals used to sign in to our confidential platform. No session content is ever visible to them, to Spill, or to your company.