Spill's employee assistance programme (EAP) for retail & commercial banking

Branch targets don't care how anyone's feeling. Your people spend their days having difficult money conversations with customers, hitting numbers and staying on the right side of regulation, and that pressure builds quietly. Spill gives every member of your banking team a same-day session with one of the UK's best therapists, fully confidential with no referral step, from £75 a month for the whole team.

Same day counselling sessions

Rolling 30 day contract

Unlimited access from £75 per month

Retail & commercial banking

Proudly supporting banking teams across the UK

The pressures piling up inside banking teams

74% of chartered accountants reported some form of burnout in the past year (caba / ICAEW, 2024), and the pressures in banking look much the same. Sales targets, tightening regulation and daily conversations with customers in financial difficulty take a toll that rarely shows up until someone's already struggling.

Widespread burnout

74% of chartered accountants reported some form of burnout in the past year. (caba / ICAEW, 2024)

Depression diagnosed

32% of chartered accountants have been diagnosed with or self-identified depression. (caba, 2024)

Rethinking careers

41% say burnout has made them consider changing careers or leaving the profession. (caba, 2024)

Why banks choose Spill

Support that people actually use means fewer quiet resignations and fewer mistakes made under pressure. When your team can talk to a therapist the same day, small problems stay small and customer conversations stay steady.

Perform under pressure, sustainably

Help your people manage deadline pressure and perfectionism without burning out.

Protect focus and judgement

Clear heads make better decisions for clients, especially in high-stakes weeks.

Reduce quiet absence

Presenteeism and sick days both fall when people have somewhere to take the pressure.

All-in-one EAP for your team

An EAP the way it should be

Proper mental health support that’s incredibly easy to access.
No hidden exclusions, no hoops to jump through, and no unexpected exit fees.

Spill

Other EAPs

Access

Slack, Teams or Email

Telephone helpline only

Counselling

Same day sessions

2+ week wait for sessions

Limits

Counselling sessions are unlimited

Limited to 6-8 sessions per year

Choice

Choose a specialist

Assigned a generalist counsellor

Exclusions

Every employee gets support

Mild or severe cases excluded

Contract

30 day rolling

1-5 year lock in

Your team is safe in our hands

Instant access

Support in just a few clicks. No waiting lists, callbacks or application forms

High quality care

We only hire the top 5% of registered counsellors who meet our high standards

Full privacy

Therapy sessions are fully confidential, we never see or record any conversations

Proud to be the UK's highest rated EAP for retail & commercial banking

Over 30,000 employees use Spill, from boutique firms to household names. But don't just take our word for it.

Spill is fantastic

Having Spill is such a privilege and it's such a fantastic tool. It's excellent whether you need real help now or just need some advice.

Naomi Chilton
1 October

Brilliant therapists

My company subscribe to Spill as an employee benefit. I had two courses of 6 sessions throughout an extremely hard time for me.

Beth Walters
22 January

It’s changed my life

My therapy sessions have genuinely transformed my life, how I manage my relationships and communicate. I cannot thank my company enough.

Naomi Chilton
17 March

High quality counselling

Honestly cannot recommend Spill enough. Having access to high quality therapy through your workplace is extremely helpful.

Ania
11 December

Rated 4.9/5 based on over 100 reviews. Showing our 4 and 5 star reviews.

See Spill in action

Book a free 30 minute demo to hear more Spill’s features and get a tailored quote for your team

Book a demo

FAQs

What's the best EAP for retail and commercial banks?
How much does an EAP cost for a banking team?
What is an employee assistance programme (EAP) for banking teams?
How does working in retail & commercial banking affect mental health?
Does Spill work for smaller teams in retail & commercial banking?
How does Spill help finance firms retain people?
Can finance staff access Spill outside of working hours?
What languages do you cover?
Is Spill compliant with UK data protection and GDPR requirements for finance employers?