Spill's employee assistance programme (EAP) for retail & commercial banking
Branch targets don't care how anyone's feeling. Your people spend their days having difficult money conversations with customers, hitting numbers and staying on the right side of regulation, and that pressure builds quietly. Spill gives every member of your banking team a same-day session with one of the UK's best therapists, fully confidential with no referral step, from £75 a month for the whole team.
Same day counselling sessions
Rolling 30 day contract
Unlimited access from £75 per month

Proudly supporting banking teams across the UK





The pressures piling up inside banking teams
74% of chartered accountants reported some form of burnout in the past year (caba / ICAEW, 2024), and the pressures in banking look much the same. Sales targets, tightening regulation and daily conversations with customers in financial difficulty take a toll that rarely shows up until someone's already struggling.
Widespread burnout
74% of chartered accountants reported some form of burnout in the past year. (caba / ICAEW, 2024)
Depression diagnosed
32% of chartered accountants have been diagnosed with or self-identified depression. (caba, 2024)
Rethinking careers
41% say burnout has made them consider changing careers or leaving the profession. (caba, 2024)
Why banks choose Spill
Support that people actually use means fewer quiet resignations and fewer mistakes made under pressure. When your team can talk to a therapist the same day, small problems stay small and customer conversations stay steady.
Perform under pressure, sustainably
Help your people manage deadline pressure and perfectionism without burning out.
Protect focus and judgement
Clear heads make better decisions for clients, especially in high-stakes weeks.
Reduce quiet absence
Presenteeism and sick days both fall when people have somewhere to take the pressure.
All-in-one EAP for your team
Unlimited counselling sessions
A completely confidential space to take the pressure, with a fully qualified therapist and no referral step anyone at work can see. Same-day availability from early morning to late evening, seven days a week.


Self-guided wellbeing resources
A library of practical, evidence-based resources written by licensed therapists who understand the unique pressures finance workers face. Covering over 200 topics from burnout prevention to perfectionism and financial wellbeing, our online resources can be accessed at any time. They're a great first step for anyone who's not quite ready to speak to a counsellor directly.
Expert guidance and training
Practical, therapist-led training workshops designed to empower staff to spot mental health presentations within nurseries, schools and universities and know how to appropriately respond. Teachers can also check in with a Spill safeguarding clinician for advice at any time.

An EAP the way it should be
Proper mental health support that’s incredibly easy to access.
No hidden exclusions, no hoops to jump through, and no unexpected exit fees.
Spill
Other EAPs
Access
Slack, Teams or Email
Telephone helpline only
Counselling
Same day sessions
2+ week wait for sessions
Limits
Counselling sessions are unlimited
Limited to 6-8 sessions per year
Choice
Choose a specialist
Assigned a generalist counsellor
Exclusions
Every employee gets support
Mild or severe cases excluded
Contract
30 day rolling
1-5 year lock in
Your team is safe in our hands
Instant access
Support in just a few clicks. No waiting lists, callbacks or application forms
High quality care
We only hire the top 5% of registered counsellors who meet our high standards
Full privacy
Therapy sessions are fully confidential, we never see or record any conversations
Proud to be the UK's highest rated EAP for retail & commercial banking
Over 30,000 employees use Spill, from boutique firms to household names. But don't just take our word for it.

Spill is fantastic
Having Spill is such a privilege and it's such a fantastic tool. It's excellent whether you need real help now or just need some advice.

Brilliant therapists
My company subscribe to Spill as an employee benefit. I had two courses of 6 sessions throughout an extremely hard time for me.

It’s changed my life
My therapy sessions have genuinely transformed my life, how I manage my relationships and communicate. I cannot thank my company enough.

High quality counselling
Honestly cannot recommend Spill enough. Having access to high quality therapy through your workplace is extremely helpful.
Rated 4.9/5 based on over 100 reviews. Showing our 4 and 5 star reviews.

See Spill in action
Book a free 30 minute demo to hear more Spill’s features and get a tailored quote for your team
FAQs
The best EAP for a bank does three things. First, it's genuinely confidential: no referral step, no names shared, so employees in a compliance-heavy culture actually feel safe using it. Second, it matches people to specialists, whether that's stress, money worries at home or anxiety about performance reviews. Third, it doesn't cap sessions at an arbitrary number. Spill offers all three: unlimited same-day sessions with therapists in the top 5% of counsellors, booking through Slack, MS Teams, SMS or email, and it's the UK's highest rated EAP on Trustpilot. To be honest, a traditional helpline EAP is cheaper on paper, but with call centres and 6 to 8 session caps, usage typically sits at 3 to 5%, so most of that money buys nothing.
Spill costs £75 a month for your whole team, on a rolling 30 day contract you can cancel any time. For a team of 40, that works out at under £2 per person per month, and it covers unlimited therapy sessions rather than a capped helpline. There's no setup fee and no lock-in. Book a demo and we'll show you how it works for your team.
Spill is a modern EAP that gives your whole team access to therapy. Anyone can book a same-day session with a therapist from the top 5% of counsellors, available 7am to 9:30pm GMT, seven days a week, in 15+ languages. Booking happens through Slack, MS Teams, SMS or email, and it's fully confidential: you only ever see aggregate usage data, never names.
Banking work carries a particular kind of strain: targets, regulatory scrutiny and difficult conversations with customers about money they don't have. Left unsupported, that shows up as absence, errors and people quietly leaving. With 74% of chartered accountants reporting burnout in the past year (caba / ICAEW, 2024), finance is already a high-risk sector. Spill catches problems early, with same-day sessions before stress becomes sick leave.
Yes. Spill works for boutique firms as well as big banks: there's no minimum team size, it costs £75 a month for the whole team, and you can be up and running in days, not months. The rolling 30 day contract means there's nothing to lock you in.
Turnover in financial and insurance activities runs at around 27% a year, and burnout is a leading driver. Spill gives staff confidential, unlimited support that makes them feel genuinely cared for, which is linked to greater job satisfaction and longer tenure.
Yes. Spill's counselling is available the same day, including evenings and weekends, because plenty of people don't work standard office hours. Our therapists are available from as early as 7am GMT to as late as 9:30pm GMT, 7 days a week, with no health assessments, waiting lists or call-backs. Employees can access support via SMS, Slack, Microsoft Teams or email and book from their phone in a few clicks.
Spill offers therapy sessions in 15+ languages, so your team can speak freely with a counsellor that understands them best. Employees choose their preferred language from a drop-down when they book a session. We currently cover Armenian, Croatian, French, German, Greek, Hebrew, Hindi, Igbo, Italian, Polish, Portuguese, Russian, Slovenian, Spanish, Tagalog and Ukrainian. We're adding to this list all the time, so let us know if you have a request.
Yes, Spill operates in compliance with GDPR and UK data protection law. Spill is fully secure and therapy sessions are strictly confidential. Video sessions run on an end-to-end encrypted service and all messages to and from therapists are secure. We share aggregate usage data with the company (the number of people who have used Spill) but never names. Slack and MS Teams are only portals used to sign in to our confidential platform. No session content is ever visible to them, to Spill, or to your company.