Spill's employee assistance programme (EAP) for social welfare charities
Frontline exposure to hardship doesn't stay at work. Your team hears stories of poverty and homelessness every day, demand keeps rising, and vicarious trauma builds quietly in the background. Meanwhile the people doing the supporting rarely get supported themselves. Spill changes that: unlimited same-day therapy for your whole team, with counsellors who specialise in vicarious trauma and burnout, bookable in the tools you already use.
Same day counselling sessions
Rolling 30 day contract
Unlimited access from £75 per month
Proudly supporting social welfare teams across the UK
Why social welfare work asks so much of your team
Rising demand means caseloads grow faster than teams do, and constant exposure to hardship leaves its mark. The pressure is visible across the sector: only 36% of charity workers feel their workload is achievable, down from 53% in 2019 (Charity Well, 2025).
Rising burnout
30% of UK charities reported a rise in staff burnout or exhaustion over the past year. (Pro Bono Economics / NTU, 2023)
Unmanageable workloads
Only 36% of charity workers feel their workload is achievable, down from 53% in 2019. (Charity Well, 2025)
Planning to leave
60% of charity workers plan to change job within the next year. (CharityJob Pay & Retention Report, 2024)
Real support for frontline teams
People who spend their days alongside poverty and homelessness need somewhere to put what they carry. Supporting them properly protects your service quality, reduces sick leave and turnover, and honours the values your charity was built on.
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Build emotional resilience
Give staff tools to manage workload stress and the emotional demands of the role.
More energy for the work that matters
When personal struggles are supported, people show up fully for pupils, students and causes.
Fewer stress-related absences
Early, unlimited support catches problems before they become long-term leave.
All-in-one EAP for your team
Unlimited counselling sessions
A confidential space for staff to process the emotional weight of the mission, from vicarious trauma to plain exhaustion, with a fully qualified therapist. Same-day availability, with no waiting lists, call backs or forms.
Self-guided wellbeing resources
A library of practical, evidence-based resources written by licensed therapists who understand the unique pressures charity workers face. Covering over 200 topics from burnout prevention to vicarious trauma and financial wellbeing, our online resources can be accessed at any time. They're a great first step for anyone who's not quite ready to speak to a counsellor directly.
Expert guidance and training
Practical, therapist-led training workshops designed to empower staff to spot mental health presentations within nurseries, schools and universities and know how to appropriately respond. Teachers can also check in with a Spill safeguarding clinician for advice at any time.
An EAP the way it should be
Proper mental health support that’s incredibly easy to access.
No hidden exclusions, no hoops to jump through, and no unexpected exit fees.
Spill
Other EAPs
Access
Slack, Teams or Email
Telephone helpline only
Counselling
Same day sessions
2+ week wait for sessions
Limits
Counselling sessions are unlimited
Limited to 6-8 sessions per year
Choice
Choose a specialist
Assigned a generalist counsellor
Exclusions
Every employee gets support
Mild or severe cases excluded
Contract
30 day rolling
1-5 year lock in
Your team is safe in our hands
Instant access
Support in just a few clicks. No waiting lists, callbacks or application forms
High quality care
We only hire the top 5% of registered counsellors who meet our high standards
Full privacy
Therapy sessions are fully confidential, we never see or record any conversations
Proud to be the UK's highest rated EAP for social welfare charities
More than 30,000 employees use Spill, including teams at some of the UK's best known charities and schools. But don't just take our word for it.
Spill is fantastic
Having Spill is such a privilege and it's such a fantastic tool. It's excellent whether you need real help now or just need some advice.
Brilliant therapists
My company subscribe to Spill as an employee benefit. I had two courses of 6 sessions throughout an extremely hard time for me.
It’s changed my life
My therapy sessions have genuinely transformed my life, how I manage my relationships and communicate. I cannot thank my company enough.
High quality counselling
Honestly cannot recommend Spill enough. Having access to high quality therapy through your workplace is extremely helpful.
Rated 4.9/5 based on over 100 reviews. Showing our 4 and 5 star reviews.
See Spill in action
Book a free 30 minute demo to hear more Spill’s features and get a tailored quote for your team